We pay utility bills using Sberbank terminals and ATMs

Payment for housing and communal services is a mandatory procedure, which not so long ago took a lot of time every month. It was necessary to spend working hours and stand in line in order to pay the receipt on time. But now the duration of the manipulation has been reduced, and it has become much simpler, because it is possible to pay for utility services through Sberbank. There are options that include both visiting a bank office and online. The choice depends only on the desire and technical equipment of the user.

Payment at a Sberbank branch

The most traditional method is to visit the nearest bank branch and make the payment there. There are two ways:

through the cash register;
non-cash transfer of funds from your account.

The best assistant is a payment receipt. This document contains all the necessary information. Each Sberbank office has consultants who help you make deductions through an ATM, terminal or online mobile application. Their help will help you avoid wasting time in queues.

Instructions for paying utility bills through a Sberbank ATM

Sometimes the most convenient way is to be able to pay on time through an ATM. This is a better option than standing in line at the checkout counter. Instructions on how to pay a receipt through any Sberbank ATM, in this case, are as follows:

In the ATM menu, look for the “Utility payment” section and click on it.
Next, choose your full name. and the address of the person for whom the payment is made.
In the form that appears, you need to indicate the payment period, its name, specific amount and code.
At the end, click “Pay” and deposit cash or pay via bank card.

After the operation, you must remember to take a receipt, with which you can confirm the payment, if necessary.

Payment via ATM

Modern equipment of banks allows you to perform many transactions online, in particular, to make payments for housing and communal services. The procedure for paying utility bills through a Sberbank ATM varies slightly. The differences are due to the fact that payment is made either by card or in cash.

Payment by card

Along with a debit card, you can pay for housing and communal services with a Sberbank credit card. The necessary actions are intuitive, especially since you can always use the help of a consultant.

Place the card in the device and confirm identification with a password.
Find the payments and transfers section.
Tab "Utility payments".
Next, you choose how to enter the data: manually or by scanning a barcode. The second method is much more convenient, since all the necessary data is filled in by the program.
When entering manually, the payee is selected (the exact name is taken from the payment document), payer code, and the period for which the payment is made.
You can also send meter readings through the device. If there is no such need, click “No” and the step is skipped.
At the next stage, the amount of additional charges, if any, is entered. You can also skip this point.
The amount appears on the display immediately, since it is already in the Sberbank database.
After pressing the “Continue” button, all payment information is displayed on the screen, which must be carefully checked before completing the transaction. For now, inaccuracies can still be corrected by using the “Correct” button.
Next is the “Pay” button. When paying for housing and communal services through a Sberbank ATM with a card, be sure to take a receipt. It will be needed if the operation does not go through or the money is not credited to the recipient organization’s account on time.

If all the data has been entered correctly and there are enough funds on the card, the specified amount will be debited and you will be notified by SMS.

Please remember that depending on the type and model of the terminal, menu items may differ slightly. The difference is not significant, but, nevertheless, at first it may cause some difficulties.

Payment in cash

If you use cash when paying for housing and communal services through a Sberbank terminal, the scheme is slightly different:

Initially find "Cash Payments".
Find the payee using the most convenient option:

by scanning the barcode from the receipt (if there is one);
by entering the recipient's TIN;
by name.

Enter the payer code and billing period.

Then act in accordance with paragraphs. 6-9 of the previous section. After pressing the “Pay” button, place the banknotes into the receiver.

With this payment method, change is not returned. You will be asked to credit the overpayment to your mobile phone account or to charity.

Funds are credited to the recipient's account within three days, but, as a rule, arrive the very next day.

Tips for paying housing and communal services

If you need to pay for housing and communal services across several personal accounts and recipients at once, then the best choice would be a self-service terminal. It allows you to save the entered details into the cart without paying, and proceed to filling out another payment. Then all services are summed up and paid for by card in one payment. As a result, there is no need to confirm payment several times, which significantly reduces the time spent on performing several similar transactions.

It is recommended to save the receipt issued by the terminal or ATM after completing the transaction. If the amount of money written off from the card is not credited to the personal account, then the information on the check will help restore the payment history and resolve the situation.

The given guide on how to pay rent through a Sberbank ATM is relevant for most self-service devices, but in some cases the procedure or button names may be slightly different. If the payer needs help on how to pay for housing and communal services through a terminal or ATM in unusual situations, then you can seek advice from a branch employee or call the bank’s contact center.

How to pay rent through Sberbank online

In order to pay for housing and communal services through Sberbank, you do not have to leave your home at all - to do this, you need to use the help of the Sberbank online service. The step-by-step instructions below will tell you how to pay for an apartment, electricity or water online correctly.

On the computer

If the operation is being performed for the first time, you must first register in the Sberbank system online by going to the website. After this, proceed according to the following scheme:

Go online and open a personal account.
Top line – select the “Transfers and Payments” tab.
Subsection “Payment for purchases and services”. Be sure to check that the correct region is selected (usually it is selected automatically).
In the “Housing and communal services and telephone” block, mark the required line.
Fill in all the necessary data: name and bank details of the recipient, account from which funds will be debited, personal account number, receipt number, amount.
Check the names and numbers carefully. If you find any inaccuracies, you can return to the form and make corrections.
Confirm the transaction to pay for utilities using a one-time password from a receipt or from an SMS message.

Before paying for housing and communal services via the Internet with a card using a personal computer, you need to keep in mind several important points:

when using a password from a check, the maximum amount is no more than 3,000 rubles;
the code received in the message is valid for 5 minutes, after this time its entry is useless;
the transfer fee is 1% of the amount.

If you use the template creation function provided in Sberbank online, you will not need to scan the code the next time the procedure is carried out.

On a smartphone or tablet

Expert opinion

Mironova Anna Sergeevna

Generalist lawyer. Specializes in family issues, civil, criminal and housing law

You can simplify the procedure and not limit the ability to pay for utilities by having a personal computer at hand. Having the Sberbank mobile application on your phone or tablet, you can make payments online at any time from anywhere. The only condition is to have a stable Internet connection.

The sequence of steps is as follows:

Register, and if registered, then go through identification.
ABOUT.
Select the service for which payment is planned.
Select the organization responsible for providing the service.
By pointing the screen, scan the QR code (not on all documents) or the barcode from the receipt - after that you can make a payment at Sberbank.
Select a payment card after making sure you have the required amount.
Make sure the entered data is correct.
Confirm online transaction.

Auto payment

In order to carry out utility payments regularly and on time, Sberbank offers. Its essence is that the total amount of bills issued for housing and communal services is debited from the selected card every month. You can enable the function in different ways:

with the help of a Sberbank employee, directly in the office;
using the terminal;
online or via mobile version.

The function is configured according to the user's wishes. Monthly transfer of a fixed fee or the exact amount of invoices is possible.

When deciding to pay rent and utility bills online through Sberbank, the user receives a lot of advantages:

no need to monitor deadlines;
in the future, there is no need to waste time and enter long columns of details;
a day before you receive an SMS reminder about the write-off;
the possibility of incorrectly filling in data is eliminated;
you can refuse automatic payment by sending a numerical code from SMS to the specified number by the end of the day;
auto payments can be edited, for example, change the execution date, frequency, payment card;
SMS is required to notify you of the completion of each operation.

The service can be disabled just as easily and in the same ways.

How to pay for housing and communal services using Sberbank

To do this, you can come to a branch of the organization or use ATMs.

If a person has the opportunity to access the Internet, then he can register in the Sberbank Online service, which will allow him to pay for various services on this resource.

What cashback does Sberbank offer to its clients? Find out here.

The choice of payment method for housing and communal services depends on the preferences and capabilities of citizens.

Using a terminal

Most often, citizens prefer to pay for housing and communal services using a terminal owned by Sberbank. They are located in many large shopping centers or even in high traffic areas.

How to pay utility bills in Sberbank without entering details? Watch the video:

Important! The terminals offer the opportunity to carry out numerous transactions, which include payment for housing and communal services, and for this purpose funds can be debited from a bank card or cash can be used.

Finding ATMs is quite simple, and you can even find their locations on the Internet. The procedure for paying for services depends on whether a bank card or cash is used.

Using a card

If payment through the terminal is carried out using funds available on a bank card, then the following actions are performed for this purpose:

the card is initially inserted into a special receiver with which the terminal is equipped;
in the menu, select a tab called “Payments and transfers”;
in the window that opens, you need to find the “Payment for services” section;
there is a group called “Payment for housing and communal services”;
the method by which information will be entered is determined, since this process can be performed manually or using a barcode, which is equipped with many receipts;
if the first method is selected, then the required values are manually entered, and the correct recipient of funds is selected;
the payer code is entered, and this information can be found from the existing receipt;
the period for which funds are paid is indicated, and it can be represented by a month or a year;
meter readings are requested by the terminal;
enter the amount of the penalty if fines are accrued;
then the amount of funds that must be paid by the citizen to pay for housing and communal services will be automatically displayed on the screen;
then all entered information is displayed, which must be checked to ensure its correctness;
if there are no errors, then the “Pay” button is pressed;
Funds will be debited from the card, and the person will receive a receipt confirming payment.

How to pay utility bills through a Sberbank ATM?
Important! If SMS notification is connected to your phone, you will receive a message indicating that money has been withdrawn from the card.

Payment of utility bills through the terminal in cash

If cash is used instead of a card, then the following steps are performed:

select an item on the screen called “Cash Payments”;
you need to find the tab with which you can search for the recipient of the money;
The most convenient way is to search using a barcode, but not all receipts are equipped with it, so you can find a resource company by INN or the number of the payment document itself, or you can even enter the name of the company;
after finding the desired company, all details are filled in and counter values are entered;
after checking the data, you must indicate the amount of the amount to be paid;
you need to insert the required amount of funds into the receiver to pay for housing and communal services;
payment is made, for which you need to click the appropriate button;
The device issues a receipt for payment.

How to block and unblock a bank card? See here.

Important! When using terminals and ATMs, remember that these devices do not give out change, so you must use the exact amount of funds for payment, although it is possible to transfer the remaining funds to a phone number.

The funds will be transferred to the service provider within three days, but the process usually does not take more than one day. Due to this period, it is recommended to pay for services in advance.

If for some reason the money does not arrive to the resource company, then you need to re-check the details on the check received from the ATM. If they are correct, then you will have to contact bank employees for clarification.

The nuances of payment using Sberbank Online

Sberbank online banking is considered a popular service, providing a huge number of different functions and capabilities. With it, you can pay for housing and communal services even at home, so you don’t have to leave the house to do this.

Due to the need to enter one-time passwords received via SMS messages, the security of the processes performed is guaranteed. You can even enable automatic payment or use templates.

On what terms does Sberbank provide mortgages with maternity capital? Read the link.

In this case, a situation will not arise in which the deadline for depositing funds will be missed.

How to enter payment document data into an ATM? Photo: dolmedia.ru

When using Sberbank Online, you must have a card from this bank, as well as access to the network. Additionally, the SMS notification service must be activated.

The process of paying for housing and communal services using online banking is divided into stages:

Initially, you need to register and log in on the Sberbank website online;
then in the main menu select the “Payments” section;
in the open window there is a point called “Housing and Public Utilities”;
through the search, the desired service provider is selected, and for this you can also use the TIN of the resource company;
if you use a mobile application to log into Sberbank online, you will even be able to scan the barcode;
you can enter details manually;
the application requests information about the personal account of the payer, as well as the account of the recipient of funds, and the necessary information is located in the receipt;
as soon as all the data is entered, a window will appear in which the transfer period, payer address and payment amount will be indicated;
after entering the required information, click the “Continue” button;
payment must be confirmed, for which all details are first checked, and then confirmation is made using a one-time code sent to the phone via SMS;
The payment receipt that appears must be saved or even printed out.

When using Sberbank online, it is possible to study the payment history, and you can also save a template according to which further payments are made, so you do not need to regularly enter details.

Important! In order for all monthly payments to be made monthly, automatic payments can be activated, but for this you need to enter all the data correctly.

How to pay at the institution's branch

If you have difficulties depositing funds through different applications and services, you can directly contact bank employees. To do this, you need to visit the organization’s branch with a receipt.

In this case, funds will be contributed by specialists. For this, the client can provide cash or card transfers can be used.

Possible errors and difficulties

Sometimes, when paying through a terminal or online, difficulties arise. They are often easy to resolve.

I can't find the company I'm looking for. Then you should enter the data manually in the “Organization transfer” tab.
Online payment for housing and communal services does not go through. You need to check whether the card is chosen correctly, whether there is money on it, whether there is enough money.
There is not enough money on the card on the appointed date for payments for housing and communal services through Sberbank online. Online automatic payment will be repeated after 24 hours, the main thing is to have time to top up your account.
The invoice amount is greater than the assigned maximum limit. It is enough to confirm the online payment with the code from SMS.
Funds deposited or transferred online do not reach the recipient. The first thing you need to do is check the details and then contact the bank employees. It is for such situations that they keep receipts.

Payment of utilities

Now it is necessary to consider the question of how to pay by card or cash for utilities through the terminal.

Depositing funds in cash

Using the terminal, you can pay for utilities using the following algorithm:

To pay, you need to go to the terminal of the bank in question and swipe the screen. This is often necessary to activate the device without using a card.
Next, applications open - fields for selecting a service, from which they select “Search for payee”. If you already have a Personal Account, you must select the appropriate tab and make a payment using the recipient’s data already entered.
Then you will be asked to search for a recipient to pay the receipt through the Sberbank terminal. There are several ways to choose from - by TIN, barcode or name. Choose the most convenient method for yourself.
According to your selection, you must enter the recipient's details in order to pay the invoice. To do this, use the existing receipt.
Once the recipient has been identified, you must enter your personal account number. Click on the “Continue” button.
Often you have to enter exact data - the year and month for which the payment is made, and the amount to be repaid.
Next, the device will ask whether you will enter meter readings. You can agree or refuse.
If consent is received, the system provides fields for data entry.
Finally, the system generates the entered data and makes it possible to review them by displaying them on the screen. At this time, the user has an additional opportunity to check the recipient's details to avoid mistakes.
If all details are entered correctly, you need to confirm the transaction in the payment of the existing receipt by clicking the “Continue” button.
Next, information will be displayed about the need to deposit funds into the bill acceptor. When entering banknotes, it is necessary to prevent the entry of paper clips, staples and other foreign objects.

The instructions for paying for housing and communal services through the terminal are presented in a rather complicated and cumbersome manner. But if you perform the operation once, you can do everything much faster in subsequent transactions.

Using the card

In the same way, you can pay rent with a card, where the following actions are carried out:

The card is inserted into the receiver.
Dial the PIN code, thereby activating it.
Next, go to the main menu and select “Payment for services.”
A window opens in which you select either “Personal Account” or “Search for Payee”.

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The sequence of further actions is presented above, so there is no need to describe it in detail again.

Using the Sberbank Online service

To pay for utilities via the Internet using Sberbank Online, you must comply with some conditions:

The payer must be a client of the bank. You must have a card on hand with funds on it.
The payer must connect to SMS notification (). This is necessary to receive a confirmation message on your mobile phone.

To pay, follow the instructions:

Go to Sberbank Online. Select the “Payments and Transactions” column and open the “Housing and Communal Services” link.
Select the service you want to pay for: HOA, water supply, rent, gas, and so on.
Select a recipient - a service provider in your region. To do this, you can use the search bar or set a filter that will “weed out” unnecessary recipients.
In the virtual receipt that appears, enter the data: bank client plastic card number, name of the service (for example, rent), period, payer code. The amount is not entered in all cases. For individual regions, it is calculated by the supplier and is present in the database. If the amount is not specified, enter it.
After clicking the “Continue” button, a notification about the amount of the payment commission will pop up.
After checking the entered data, you must confirm the operation. This can be done using the password from an SMS message or a check.

Verification of information and crediting of funds (after preliminary debiting from the card) is carried out by bank employees no later than the next business day.

You can check the transfer status yourself in the “Payment History” subsection. You can also print a receipt there, which is confirmation of the transaction performed.

If the payment was not processed for any reason, the funds will be returned to the sender’s card, and the column “Not accepted by the bank” will appear in the payment history next to the receipt. In this case, you can try to repeat the procedure or consult the Sberbank hotline.

It makes sense to save regular payments in the “Template” section. Once you confirm the entered information with an SMS password, next time you won’t have to wait for a message on your phone. Payments using the template are made without confirmation.

, you can pay for all utilities through Sberbank-Online . In addition, in the same section you can pay for your home phone.