Payment methods for utilities


If the homeowners' association accepts cash for utility payments

Unfortunately, today many managers of housing associations and management companies shortchange their residents by paying inflated amounts in utility bills.

What to do if you suspect your management organization of fraud? Where to go for help? How to understand that you are being deceived? Where can I get the numbers to independently recalculate the amount in the payment slip? These questions are asked today by thousands of residents of apartment buildings throughout our country. What to do if you doubt the accuracy of the invoices sent by the HOA A number of apartment buildings in Russia today have their own homeowners associations (HOAs) or management companies that deal with the affairs of a particular building: they enter into agreements with utility companies, calculate utility bills, organize home repairs, engaged in leasing non-residential premises and many others. etc.

So, the conclusion: management organizations and homeowners' associations, which have recently become extremely popular in Russia, often engage in fraud with residents' money. Therefore, the latter need to be careful and monitor their utility bills, as well as for repairs and improvement of the house and surrounding areas.

If you suspect that the amounts in payments are inflated, do not rush to go to court until you check the information. First of all, contact the management company or homeowners association for clarification, find out your tariffs and calculate for yourself how well the numbers match.

If violations are detected, contact the Housing Inspectorate, prosecutor's office, or court. Also, talk to your neighbors and tell them about the discrepancies you find, and have them check their accounts too.

How to pay for housing and communal services: homeowners' association and utility bills

Payment can be made not only by the owner or resident of the apartment, but also by the renter. How are tariffs determined? Tariffs are set by resource suppliers.

Important

Because of this, prices increase by the cost of index deflators. Homeowners have no choice and are forced to pay high bills.

Many independent experts agree that the cost of housing and communal services is significantly exceeded and can be reduced by almost a third. The regional leadership can set tariffs that are several times higher than state tariffs. How are payment rates determined? Calculating the amount is very simple.

Payment of utilities in the HOA itself

Attention

Vorovskogo, 171 There is a homeowners association VSK "Povorot" in the house. The board of the partnership increased monthly tariffs for hot and cold water supply, as well as sanitation, for residents of 90 apartments in this building by 100 rubles.

and more. Residents contacted the prosecutor's office, and after an investigation, the chairman of the HOA board was fined 50 thousand rubles. In addition, the HOA was required to recalculate utility tariffs. Murmansk, st. Polyarnye Zori, 48 The chairman of the HOA in 2011-2012 embezzled the partnership’s money, including funds to pay for utilities, home repairs, as well as money collected for a lawsuit. The fraudster squandered about 165 thousand rubles, using residents’ money for shopping and visiting restaurants. They tried for a long time to bring the culprit to justice, and the prosecutor’s office finally managed to do it. True, the proceedings dragged on for quite a long time.

Error 404

It should specifically indicate:

  • what tariff is chosen;
  • Full name of the payer;
  • information about payment for additional services.

It is worth noting that the HOA does not have the right to redistribute funds received to pay for utilities. This means that if the owner paid 100 rubles for the provision of cold water, then the entire amount should go to this account in full.

A direct violation would be the case when money intended to pay for water goes to the account of an organization engaged in waste removal. Responsibilities of Residents Residents are required to pay utility bills according to their invoices.

If any owner does not pay for services, then his debt can be redistributed among other residents.

Agreement for the provision and payment of utilities for the homeowners association: how and how much

Others are under investigation and undergoing scrutiny. Therefore, do not tolerate if the management company acts clearly contrary to the law of the Russian Federation. Here is another important point that will help you understand whether the management company is deceiving you: the HOA or management organization does not have the authority to redistribute funds received from consumers in the building to pay for utilities.

That is, if you paid, say, 100 rubles for cold water consumption this month, then this amount in full should go to Vodokanal. It cannot be that you paid for water, but the HOA redistributed the money and used it to pay for garbage removal.

This is a direct violation. 2. If the HOA did not give you any explanations or you discovered irregularities in the calculation of utilities for your apartment, then you should contact higher authorities: the Housing Inspectorate and the Prosecutor's Office.

Payment of utility bills in the homeowners' association

  • Payment for accruals can be made either in cash or by bank transfer;
  • if any payments are made to the HOA cash register, then a cash register is not required, since such amounts are not considered revenue.

What to do if your invoices are too high? If there are suspicions about dishonest accrual, then you should look into the situation. If guilt is proven, you can go to court.

But to ensure that the accusations are not unfounded, you should prepare:

  • contact the partnership for clarification on where the extra charges came from;
  • If the board of the partnership did not give any explanations, or discrepancies were identified with the data, then you should submit a statement to the prosecutor's office or the Housing Inspectorate.

The board of directors of the partnership does not have the right to refuse to provide clarifications and accounting information. That is, all information on payments must be written down. If violations and errors are detected in the calculation of payments, the prosecutor's office will conduct an inspection. The Prosecutor's Office or the Housing Inspectorate will study information about the legality of the creation of the HOA and its activities:

  • if violations are confirmed, the HOA will be subject to liquidation.;
  • The board of a partnership involved in fraud is obliged to pay a fine.

Without lawsuits and the involvement of authorities, it is impossible to legally combat fraud in HOAs. If a citizen stops paying bills, he will accumulate debt.

Owners who are not members of the HOA The terms and procedure for paying utility bills in the HOA are the same for all homeowners. Even if apartment owners are not members of the partnership, they are not exempt from mandatory payments.

To do this, it is necessary to multiply the current tariff by the readings of metering devices (meters) or by the established consumption standard, which is formed by the municipality, based on the degree of improvement of housing. Instrument readings must be taken monthly.

They are individual and may be different every month. The meter data depends on the degree of consumption of the service (water, electricity or gas). A certain category of citizens is entitled to a subsidy (pensioners, low-income people, disabled people).

It compensates for part of the payment costs; the subsidy is established by the regional social protection service. Payment for HOAs via the Internet Payments for housing and communal services can be made via the Internet. Every person who has access to the Internet has this opportunity.

Payment is made based on the receipt. Payment via the Internet is becoming increasingly popular among utility payers.

HOA members have the right to review the estimates to be sure that their money is going to the right cause. Owners can reduce their maintenance and repair costs by renting out the common property of the house: basements, attics, roof, walls.

These issues are also resolved by the general meeting of HOA members. To summarize, we can say that the members of the HOA practically determine for themselves how much they should pay for the maintenance and repair of common property, and the cost of utilities is a matter of savings for the residents themselves.

And remember that the HOA board must act in the interests of the HOA members - the residents. Therefore, you can always ask questions to the chairman and members of the HOA board, and they should clearly explain everything to you.

If their explanation is not enough for you, or you are interested in the opinion of specialists, you can contact lawyers who will professionally tell you everything.

Source: https://dtpstory.ru/esli-v-tszh-prinimaetsya-nalichka-za-komunalnye-platezhi/

The procedure for paying utility bills in a homeowners' association

Important Housing work is carried out both by the HOA itself and by housing construction cooperatives or management companies,

  • utilities are the provision of vital resources to residents. These include water supply with hot and cold water, gas, heat, electricity.

Payment for housing and communal services is the responsibility of every homeowner (Article 153 of the Housing Code of the Russian Federation). In cases where the owner does not live in the apartment, this is not a reason for non-payment of utilities.

How can I pay for receipts?

Payment for housing and communal services is made in banks, at the post office, via the Internet or using payment terminals. After which the money goes to the personal account of the housing and communal services supplier.

Bank cash desk or terminal

The payment process occurs as follows: the payer comes to the bank, through the service terminal (if available) selects the operation: “Payment for housing and communal services”, receives a number and waits for his turn. If the bank does not have a terminal, the payer takes the general queue.

After the turn has come, the payer provides a receipt for payment and a passport, pays the amount indicated on the receipt, and collects the check. The payment will be credited in the next few hours. Some banks charge a commission for paying utility bills ; the cashier will definitely warn you about this.

Mail

Payment at the post office is made in the same way. The disadvantages of paying this way include the fact that the payment may not be credited immediately, but after a few business days. There is an important advantage - the post office does not charge a commission.

To pay for utilities, you will need receipts and a passport (it is not required everywhere, but it is better to have your passport at hand).

Internet

Payments for housing and communal services can be made via the Internet. This opportunity can be used by every person who has a network connection. Payment is made based on a receipt and can be made in the following ways:

  • through electronic payment systems, for example “Rapida”;
  • through online banking services, for example Sberbank Online.

Sberbank Online

To pay via Sberbank Online (the payer must have an open account with Sberbank and connected Mobile Bank) you need to register.

Payment through the service is carried out in the following way:

  1. On the main page you must enter your login (identifier) ​​and password.
  2. At the top of the screen, select the “Transfers and Payments” tab.
  3. At the top of the page, indicate your region, then, in the “Housing and communal services and home telephone” section, select “Rent”. To search for an organization whose services you need to pay for, in the large empty field, indicate the full name of the organization, or its tax identification number, or the current account into which you will pay on the receipt and click the “Find” button.
  4. Select your service provider.
  5. Enter the necessary details - which service needs to be paid for, from which account the money needs to be debited and the single number indicated on the receipt.
  6. Please check the receipt carefully for the amount due and the notice number. Enter your meter readings and click on the “Continue” button.
  7. If, after checking the information, there is a need to make changes, click on “Edit”; if everything is in order, click on “Confirm by SMS” (if desired, you can select other payment confirmation methods).
  8. The code received in the message is entered in the appropriate field, then click on “Confirm”.
  9. If the payment was successful, the system will show you its status - “Completed”. If desired, you can print the payment receipt, save the payment as a template, or repeat the operation.

Rapida

Attention! To use this method, the user must have a Rapida system payment card, from which money will be debited to pay for utilities.

Payments to the HOA for housing and communal services through the Rapida electronic system are as follows:

  1. On the main page of the site, select the “Private Clients” tab.
  2. Click on the “Payment for housing and communal services” icon.
  3. Next, the system will offer to go to the “Rapida Online” section, which can be done simply by clicking on the underlined text.
  4. To make a payment and create a receipt, enter the data that the system requests - full name, address, payer account number and payment amount, then click “Create”.

How to pay utility bills in a HOA (homeowners' association)

Living in a residential building to which utilities are supplied, such as water, gas, electricity, obliges the owner or residents to pay monthly for the consumed goods.

It doesn’t matter what type of real estate your home is - a private house, an apartment, a country cottage or a house in a garden community.

But the methods of accrual, notification and actual payment for the consumed volume of utility resources can vary significantly depending on whose management the residential building is located.

Homeowners' associations (HOA) are organized with the aim of creating more favorable and transparent conditions for charging utilities.

In this article, we will look at what constitutes the basis of the activities of an HOA, the responsibilities of residents in relation to paying for utilities, how HOA agreements are concluded with service providers, as well as some nuances of actions in case of incorrect calculation of rent.

If you live in an apartment building and are a member of a homeowners' association, then many issues related to common real estate are resolved at a meeting of residents.

This also applies to the issue of concluding an agreement for the payment of utility services.

By a common decision of all homeowners, it is decided which supplier the cooperation will be carried out with, and an agreement is concluded for the supply of utility resources or services.

The main points in such an agreement are:

Full name of the homeowners associationpersonal data of the chairman (last name, first name, patronymic)
Reasons for taking such actionscharter, memorandum of association, etc. and conditions of imprisonment
Rights and obligations of the service provider partiesprovision and provision of public services, maintenance, repair work, etc.
Rights and obligations of the HOAmonthly payment for consumed resources based on metering devices or current standards

Also, each homeowner enters into an agreement with the HOA to provide him with the necessary utilities.

According to it, the owner of property in an apartment building instructs the partnership to carry out the following:

  • ensure uninterrupted supply of utilities to the owner’s apartment;
  • maintenance of common residential property;
  • performing various works related to the repair and maintenance of common property.

Currently, almost all apartment buildings are equipped with individual meters for metering the consumption of utility resources and a common building one.

The main calculation of the cost of payment is based precisely on the readings of the meters installed in each apartment and in the common entrance.

As for tariffs for individual utilities, this financial category is not under the jurisdiction of the partnership.

Tariffs for hot water, heating and sanitation are set by local governments.

Activities of the partnership

A homeowners' association is the result of the free will of all apartment owners in an apartment building.

Such an organization is created in order to protect the interests of the residents of the house and represents a “buffer” between consumers of utility services and suppliers of resources and services.

The main activities of the HOA are:

  1. Ensuring the operation of an apartment building.
  2. Ensuring the use of apartments in an apartment building.
  3. Ensuring ownership, use and disposal of common property in an apartment building.
  4. Providing utility services to persons using premises in apartment buildings or these residential buildings.

When charging for utilities consumed by homeowners and other persons living in an apartment building, the HOA is required to conduct professional accounting activities.

At any time, upon request of the general meeting of residents, a report on the financial activities of the HOA must be promptly created and submitted, which indicates:

  • selected tariff;
  • personal data of the payer (last name, first name, patronymic);
  • information on payment for additional services (cable television, cleaning of staircases and stairs, etc.).

: creation of a homeowners association

It is important to remember that if the HOA received money from a tenant to pay for certain utilities, then the partnership has neither the legal nor the moral right to direct them in a different direction.

That is, money paid for the provision of hot water according to a utility bill cannot be paid to the supplier providing heating services, etc.

Residents' responsibilities

Unlike the management of an association, which has many obligations to residents, owners are required to fulfill few obligations.

The most important thing is timely payment in full of utility bills for the reporting period. It is important to remember this for all homeowners in an apartment building.

Long-term non-payment of bills by one of the apartment owners and the unwillingness to peacefully resolve the negative financial situation that has arisen ultimately leads to the fact that the utility service provider goes to court with a claim for debt collection.

But the defendant will not be the willful defaulter, but the organization itself, since the contract for the provision of services is concluded between the partnership and the supplier, without specifying individual subscribers.

As a result, the HOA will be forced to pay the debts of unscrupulous residents from the general building funds reserve.

Reflections in the law

Homeowners' associations are quite serious non-profit organizations, therefore all their activities, from creation to resignation, are clearly regulated and controlled by Russian legislation.

We list the main legal acts and articles:

Choosing payment for utilities in the HOA

The Housing Code of the Russian Federation states that every person (owner, tenant, tenant, etc.) living in a residential building and using utilities is required to pay for them.

When permanently residing in an apartment, the list of services required to pay includes:

  1. Payment for consumed utility resources according to the tariff or current regulations.
  2. Payment for the maintenance and repair of housing (including shared housing).

At the same time, the owners of premises in an apartment building are required to pay not only for current, but also for major repairs of the property of the building, which is in common use of all owners.

When creating a homeowners' association, responsibility for ensuring that residents fulfill their obligations rests with this non-profit organization.

It is important to remember that even if you have not become a member of the organization and do not want to have anything to do with it, being a single owner, this does not relieve you of the obligation to pay for utilities and expenses for maintaining common property in proper condition.

In cash

The Civil Code of the Russian Federation has determined and legalized the ability of each homeowner to pay their monthly expenses for utilities and home maintenance.

They can be made either by bank transfer or by depositing cash into the account of the supplier company through payment points.

The homeowners' association has the authority to independently generate, print, and send payment documents (receipts) to the residents of the house to pay for utility services.

Payment in cash can be made directly to the HOA cash desk. It is important to remember that the presence of a cash register in the management of the partnership is not a charming attribute, since the funds contributed by the owners and residents of the apartment building are not revenue.

When?

Restrictions regarding the timing of payment for utility services are national, enshrined in the Housing Code of the Russian Federation and are not the prerogative of the HOA.

Article 155 of this legal act states that every owner, tenant, tenant, etc., who enjoys the benefits of civilization, is obliged to pay them monthly in full no later than the 10th day of the month following the reporting period.

That is, for utilities consumed in December, you must pay before January 10.

Violation of payment deadlines for bills for used utility services entails the application of penalties both from the HOA and from the resource supply company.

Moreover, the last authority will direct its “anger” towards the entire house. Concluding an agreement with a partnership entails sad consequences for all residents of the house (temporary interruption of the supply of a utility resource, complete disconnection from the supply, etc.), and not just for a specific defaulter.

Actions in case of inflated invoice amounts

Sometimes situations arise when apartment owners - members of the cell - doubt the correctness of the calculation of payments for consumed utility services.

In such a situation, it is worth contacting the accounting department and the board for clarification and provision of additional information.

Refusal to provide financial statements is a violation on the part of the HOA and is a serious reason for contacting the prosecutor's office or the Housing Inspectorate.

Owners who are not members

Not all owners of apartments in a multi-storey building become members of the HOA. To join, a personal statement from the apartment owner is required, as well as a decision of the general meeting.

But the status of a member of a homeowners’ association or the absence thereof does not relieve the responsibility of citizens living in this house and using public utilities to pay for them in full.

In an apartment building, it is impossible to decide not to use, for example, heating, even if you do not live in the residential premises you own during the cold season.

Paying utility bills is an integral part of the life of a modern person.

And it doesn’t matter at all who manages the house - the HOA or the management company.

Source: https://domdomoff.ru/oplata-kommunalnyh-uslug-v-tszh.html

Payment of utilities in HOAs - terms, cash, procedure

In accordance with Article 157 of the Housing Code of the Russian Federation, payment for the provision of utility services is carried out according to the volume of energy consumed. Calculations are carried out based on the received data from metering devices.

Tariffs are set by local governments.

Tariffs set for hot water, heating and sanitation cannot be changed. If there are communal meters, then the amount of energy expended is distributed in equal shares among the owners.

In this case, the decision to approve standards based on instrument readings is made at a meeting of HOA members.

The list of repair services, the choice of the company to provide them, and the cost are also determined at the general meeting.

Payment is made on the basis of contracts in accordance with certain conditions in them.

Payment for utilities in the HOA is carried out on the basis of an agreement.

It states:

It must also be stated that the HOA representative acts on the basis of ownership and enters into an agreement for the provision of utilities and maintenance.

Such an agreement is concluded on the basis of paragraph 2 of subparagraph 2 of Article 161 of the Housing Code of the Russian Federation. Its conditions are the same for all owners of residential premises.

According to the contract, maintenance of the house and repair work must be carried out.

Utilities must also be provided in accordance with the agreement concluded between homeowners and utility services.

Here is a sample agreement between the owner and the HOA for maintenance.

Under the agreement, the owner instructs the partnership to provide services for:

  • providing and performing various works;
  • maintenance of residential property.

The HOA is also obliged to guarantee the uninterrupted provision of utility services:

  • hot, cold water supply;
  • drainage;
  • heating;
  • power supply

And the owner, in turn, must pay for all services provided on time.

Organization's activities

The HOA controls the entire process of providing utilities and their payment. If meters are installed on the house, then the HOA must distribute the energy expended evenly among all owners.

By law, the HOA is required to provide all data and all payment information. This means that the amount of payments must be fully recorded in the accounting department.

It should specifically indicate:

  • what tariff is chosen;
  • Full name of the payer;
  • information about payment for additional services.

It is worth noting that the HOA does not have the right to redistribute funds received to pay for utilities. This means that if the owner paid 100 rubles for the provision of cold water, then the entire amount should go to this account in full.

A direct violation would be the case when money intended to pay for water goes to the account of an organization engaged in waste removal.

Payment of utilities in the HOA

Refusal of membership in the partnership is not a basis for refusal to pay for home maintenance services.

Any expenses incurred by the HOA for the operation and maintenance of common property must be agreed upon at a general meeting of residents.

If everyone agrees on the amounts, then there are no problems. Otherwise, everything is resolved in court.

It is impossible to refuse the provision of utilities. If a person lives in a house, then he is obliged to pay for everything, since it is impossible to leave any part of an apartment building without resources.

Deadlines

Payment of utilities in HOAs has a limited time frame. Payment for the use of services must be made no later than the 10th day of the next month.

Only other terms established by the contract can be specified in the management contract (Part 1 of Article 155 of the RF Housing Code).

The billing period is determined as 1 calendar month. Payment for the maintenance of residential premises must be made strictly on time, otherwise fines and penalties will be assessed.

According to Part 14 of Article 155 of the Housing Code of the Russian Federation, penalties are calculated at the rate of 0.03 of the refinancing rate of the Central Bank.

Cash

The Civil Code provides for cash and non-cash payments.

It is worth paying special attention to payment for housing and communal services:

  • The HOA has the right to independently issue receipts if communal meters are installed;
  • Payment for accruals can be made either in cash or by bank transfer;
  • if any payments are made to the HOA cash register, then a cash register is not required, since such amounts are not considered revenue.

What to do if your invoices are too high?

If there are suspicions about dishonest accrual, then you should look into the situation. If guilt is proven, you can go to court.

But to ensure that the accusations are not unfounded, you should prepare:

  • contact the partnership for clarification on where the extra charges came from;
  • If the board of the partnership did not give any explanations, or discrepancies were identified with the data, then you should submit a statement to the prosecutor's office or the Housing Inspectorate.

The board of directors of the partnership does not have the right to refuse to provide clarifications and accounting information. That is, all information on payments must be written down.

If violations and errors are detected in the calculation of payments, the prosecutor's office will conduct an inspection.

The Prosecutor's Office or the Housing Inspectorate will study information about the legality of the creation of the HOA and its activities:

  • if violations are confirmed, the HOA will be subject to liquidation.;
  • The board of a partnership involved in fraud is obliged to pay a fine.

Without lawsuits and the involvement of authorities, it is impossible to legally combat fraud in HOAs. If a citizen stops paying bills, he will accumulate debt.

Owners who are not members of the HOA

The terms and procedure for paying utility bills in an HOA are the same for all homeowners.

Even if apartment owners are not members of the partnership, they are not exempt from mandatory payments.

It is impossible to refuse to provide services, even if the owner does not need them. The HOA enters into an agreement with utility organizations; it is impossible to make the same one for yourself personally.

Video about additional fees for residents in HOAs

Attention!

  • Due to frequent changes in legislation, information sometimes becomes outdated faster than we can update it on the website.
  • All cases are very individual and depend on many factors. Basic information does not guarantee a solution to your specific problems.

That's why FREE expert consultants work for you around the clock!

APPLICATIONS AND CALLS ARE ACCEPTED 24/7 and 7 days a week.

Source: https://77metrov.ru/oplata-kommunalnyh-uslug-v-tszh.html

Payment of utilities in a homeowners' association: nuances and implementation rules

The homeowners association acts as a management organization for the property of apartment buildings.

In addition, in accordance with the provisions of the Housing Code of the Russian Federation, the HOA may be required to enter into agreements with resource supply organizations, including to ensure the utility needs of the building in which such an organization operates.

However, in connection with recent changes in current legislation, there is a question about what rights and responsibilities generally exist for a homeowners’ association in the field of public services, including if the HOA acts as an intermediary between property owners and resource-supplying organizations.

What rights does an HOA have in relation to the provision of utility services?

Since the creation of a homeowners’ association is the need to choose an option for managing common property and territories in an apartment building, the question arises: what rights does such a management organization have in relation to utilities? This issue is very acute, since the latest changes in housing legislation that occurred after the November 2020 initiatives of the President of the Russian Federation, made it their goal to change the current system of mutual settlements between consumers of resources and utilities and their suppliers represented by resource supply organizations.

This article talks about typical ways to resolve the issue, but each case is unique. If you want to find out how to solve your particular problem, call :

  • Moscow.
  • Saint Petersburg.

Or on the website. It's fast and free!

Currently, the homeowners association, represented by its authorized employees, has the right to:

  • check indoor metering devices (but only if we are talking about those houses where general house metering devices are installed, and such checks are aimed at identifying debtors or persons consuming certain resources illegally);
  • collect contributions for major home repairs (if such a right was granted to the established partnership as part of the decision to create it and approve the list of actions that this management organization can carry out);
  • in case of identification of debtors for payment of utilities and contributions for major repairs, act as plaintiffs in court , if we are talking about the presence of debt for at least twelve months (before the formation of debt for such a period, the conflict situation must be resolved through pre-trial settlement);
  • if the right to collect funds for major repairs of a house is transferred by making an appropriate decision of the meeting of owners of premises in an apartment building to the owner's association, the HOA has the right to charge penalties for non-payment of contributions for major repairs if a debt arises from one of the owners in the amount calculated in accordance with with special formulas.

However, each of the listed actions, except for checking the metering devices installed inside the apartments, must be carried out in strict accordance with the decisions made by the meeting of owners of the premises in the building managed by the HOA.

How do you pay for utilities?

Payment for utilities within a homeowners' association can be carried out in several ways, the specific choice of which is carried out at a general meeting of owners of premises in a building managed by such a legal entity.

Payment options to consider:

  • non-cash payment for services received on the basis of an agreement with the partnership by transferring funds to special accounts, from which funds are subsequently transferred to resource supply organizations;
  • payment for services by making the necessary payment using cash payments to the partnership cash desk;
  • direct transfer of funds to the accounts of resource supply organizations based on the conclusion of a direct agreement between the consumer of certain public services and their suppliers.

If the transfer of funds for consumed resources and utilities is carried out to a resource-supplying organization through a homeowners’ association, the association, as a representative of the premises’ owners, is obliged to make all payments in a timely and efficient manner, and in the case of debts on the part of consumers, to carry out work aimed at repayment of such debts.

If the choice of the owners of premises in an apartment building fell on the HOA as an intermediary in the transfer of funds to resource supply organizations, special accounts must be opened in the partnership from which funds will be transferred to a specific supplier of utilities and resources.

At the same time, in accordance with the provisions of the current legislation in the field of housing and communal services, the homeowners’ association does not have the right to redistribute the funds received (for example, funds that were paid for garbage removal by residents of the house cannot be transferred to electricity suppliers even if, according to article payments for electricity have accumulated a significant debt).

If the choice fell on the independent conclusion of contracts by the owners of premises with resource supply organizations, then a special procedure is provided for this option.

What should be indicated on the receipt?

Every month, the homeowner receives a receipt indicating the amount of payment. It is a payment document confirming the right to charge payments for housing and communal services.

Organizations providing housing and communal services must indicate the following indicators in the receipt:

  • name of the service;
  • fee amount;
  • volume of resource consumption (electricity, water, gas);
  • cost of tariff and consumption standard;
  • information about the owner (full name, address);
  • established benefits, if any;
  • details of the payment recipient;
  • the period of time for which the fee is charged;
  • owner's personal account.
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