ATM and other payment methods
Bank clients have the opportunity to choose one of several options for how to pay using their card. A very simple way is to pay through an ATM. It can be realized either using the funds available on the card or in cash. This is done as follows:
- By inserting the card and entering the PIN code, log in to the system and select the “Payment” section from the menu.
- Then you should choose a company that provides certain services in the region.
- Having entered the requested data, you need to carefully check the information and continue the operation by clicking on the “Pay” button.
- At the end, they take away the receipt, which should be kept.
This operation can be performed not only at VTB 24 ATMs, but also at those owned by other banks. However, they will incur a 0.9 percent fee. Among other payment methods, there are options available at the cash desks of bank branches, as well as directly on the VTB 24 website.
VTB – payment for utility services via ATMs
One of the most common options is payments through VTB Bank ATMs. This can be done via card or by depositing cash. Let's look at the detailed instructions for paying through the VTB terminal.
- First you need to select the “Payment for services” item in the menu.
- After this, through the search you need to enter the name of the company (MosEnergoSbyt, IrkutskEnergosbyt, and so on) where the payment will go.
- We indicate the details of the organization, the amount and make the payment.
We keep receipts in a safe place for a while, because sometimes there are problems with making payments. And in case of an error, the check will be useful, because only it will help you return or re-transfer the payment.
We make sure to check all entered data before making a payment, because an erroneous payment from the terminal is very difficult to return later.
Instructions for paying utility bills through VTB 24 Online
For users of the virtual network, we offer the most convenient way to pay for housing and communal services, carried out via the Internet. In your VTB 24 Online personal account, it is convenient to perform various operations, including paying this receipt. The service can be activated at any bank branch upon presentation of the cardholder’s passport.
The user is offered a very simple and easy-to-use system. The step-by-step plan for how to pay for housing and communal services using a bank card via the Internet is as follows:
- You must log in to the system by entering your username and password.
- Then select the “Payment” section from the menu.
- The system will offer a list of suppliers to whose account you can transfer money. Since the program automatically generates a list of exactly those companies that are located in the payer’s region, this allows you not to waste time searching for the right organization among their huge variety available throughout the country.
- Next, indicate the necessary information, check it and confirm the payment by entering a special code received in a message to the payer’s phone number.
Payment for housing and communal services through VTB - consider all the most convenient methods
Housing and communal services (HCP) have to be paid. Avoidance of this necessity gives rise to liability in the form of penalties, litigation, and may result in the bankruptcy of an individual.
VTB Bank's services to fulfill this obligation will reduce the likelihood of such violations to absolute zero.
How to pay for housing and communal services through VTB?
VTB provides five tools for paying for housing and communal services:
- Bank office.
- ATM.
- Terminal.
- Online bank (VTB-Online).
- Mobile app.
Payment at a bank branch
For many users, this is the most familiar and understandable service. To use it, you need to visit the bank office during opening hours. VTB branches operate an electronic queue system. A ticket with a number is issued by a machine located at the entrance to the “operational” territory. Select the "Payments" option.
The movement of the queue is reflected on the monitor screens. The visitor will see and hear his ticket number and the operator’s window number, which he should contact when it’s his turn.
The length of the queue depends on local circumstances. For example, in branches of St. Petersburg the average value is 30 minutes.
The basic document for payment for housing and communal services is a receipt issued by utility companies. In addition, you will need a passport, cash or card.
Hand it all over to the operator. Relax for a few minutes while the bank employee enters the information into the system.
The training and experience of bank tellers makes data entry errors unlikely. This is a big plus of this payment option. Take the change (if you are owed it). Get a receipt.
VTB – payment of utilities through ATMs
Holders of VTB payment cards (debit and credit) can use the ATM most effectively. You can also pay from cards of other banks. However, this option comes with a fee.
The debit card account balance must be sufficient to post the receipt. The credit card's financing limit must not be exceeded.
Having found the address of the nearest VTB ATM through the official website, visit this point in person, having your VTB card with you. If you don’t have a VTB card, take the one you have, but keep in mind: it won’t cost you without a commission.
Insert the card into the receiving slot of the device. Dial the four digit code. A screen similar to the one shown in the figure below will open.
Sequencing:
- Select the “Payment for services” option (see picture above).
- On the screen that opens, find “Utility payments".
- Activate the option.
- Select from the list the organization you are going to pay.
- Enter the amount.
- In “Payment Purpose” enter your surname and initials, address, payment period, personal account.
- Check if everything is correct.
- Confirm the transaction with an SMS code.
- Give the command “Send”.
This sequence of actions is suitable when your utility service is a VTB client. Her bank details are inserted into the payment form automatically.
If this is not the case, you will have to act differently:
- Select the "Transfers" option.
- On the tab that opens, find “To another bank.”
- Select the ruble transfer option.
- Fill in the payment attributes that the system requests.
- Further everything is similar to the previous option.
Details that are tedious to enter, such as current account and statistical codes, will have to be entered here yourself. This is fraught with errors.
The advantage of this solution is that you don’t have to rush to the office, where the queues are usually longer than in front of ATMs.
Make a payment via terminals
Find the VTB terminal. As a reward you will pay no commission.
If the receipt contains a graphic code (bar code, QR code), and the terminal is equipped with a graphic code reader, then everything couldn’t be simpler.
Invest in a bill acceptor. Place the code in the reading area, check the details and confirm the operation
If there is no code reader, put money into the bill acceptor, enter the payment details from the payment document, check the correctness of the entry and confirm the operation.
If the terminal is also equipped with a receiving compartment for a plastic card, you can do without cash.
In all other respects, working through the terminal is no different from communicating with an ATM.
Pay via VTB-Online
The VTB Online service makes it possible to pay for housing and communal services at your home desk, on which a laptop or desktop computer is located. Connection to the World Wide Web is an indispensable condition.
VTB creates a virtual account for each cardholder. All payment actions are performed from this account. Find out how to connect it at the link https://online.vtb.ru/content/v/ru/help/common-info/topic1516.html.
The main screen of VTB Online is shown in the figure below.
Sequencing:
- Connect to your personal account on the website https://online.vtb.ru/.
- Enter your password.
- Verify your entry with an SMS code.
- Look at the main menu bar at the top of the screen.
- Activate the “Payment for services” item.
- Scroll down the screen until you see the “Utilities” option.
- Find the one you intend to pay from the list of institutions.
- Enter the amount.
- In the “Payment purpose” field, enter your last name and initials, address and payment period.
- Check if everything is correct
- Confirm the transaction with an SMS code.
- Give the command “Send”.
There is a complete coincidence of the sequence of actions with the “ATM” option after activating payment for services (clause 6).
Everything else is the same too. If the organization is not in the list, follow the route “Transfers” → “Other transfers” → “To another bank (rubles)” → “Enter using free details”.
Enter the details from your housing and communal services receipt.
Confirm that your input is correct.
This option will suit those who value their time, are not afraid to press buttons on the computer and believe in technological progress. It is preferable to the "ATM" one. Information is entered in a comfortable home environment, no one is breathing down your neck.
Via mobile application
The VTB mobile application can be installed on phones with all popular operating systems. This is an online banking option adapted to the geometry of a mobile phone. The application must be downloaded, installed and configured. To enter it, a four-digit digital code is used, which is set during setup.
There are no fundamental differences in payment for housing and communal services from the previously considered scenarios.
The main menu is located at the bottom of the phone screen. It all starts with activating the “Payments” option in the main menu line.
Next, the same routing is used as in previous stories.
This method is convenient for those who have to pay from any place where the global network operates.
Complete independence from geographic location, constant availability of a technical communication device (if there is no habit of losing it), speed and reliability of information exchange are the undeniable advantages of this solution.
The main screen of the application's operations area is shown on the left. The “Payments” option is located at the bottom (marked with an arrow). Clicking on it with the left mouse button begins the journey through payment routes.
Commission for paying for housing and communal services at VTB?
VTB Bank provides holders of branded payment cards with the opportunity to pay for housing and communal services using the Internet without charging commission fees.
Payment with a non-native card or cash in the office generates a commission, the amount of which starts at 1.5% of the payment amount.
Why do you need a receipt for payment?
A transaction receipt confirms the fact of transfer of money for housing and communal services. Disputes about making payments arise due to failures in banking systems, communication channels, human brains, etc. A check is an official document confirming the amount, date and direction of payment.
If the check is received electronically using VTB online or a mobile application, then in order to increase the impact on the party disputing the payment, it should be printed and certified by the bank operator.
Conclusion
VTB Bank provides its clients with all modern services for transferring funds for housing and communal services. The fastest and most economical tools are VTB Online and the mobile application.
However, no matter which method the client chooses, he can be confident in the high quality of payments.
Source: https://VTBpro.com/kak-oplatit/oplata-zhkh-cherez-vtb-rassmotrim-vse-samye-udobnye-sposoby/
Payment at bank branches
Rent can also be paid directly at VTB 24 Bank branches. All operations at cash desks are carried out upon presentation of a passport. In addition to it, you will need a receipt with the specified account details. Money can be paid in cash or debited from your account. However, in this case there can be no question of the operation being carried out without a commission.
An additional bank fee is charged and ranges from one to fifteen percent depending on the amount. Therefore, it is more profitable if utilities are paid through the VTB 24 Online service or self-service points, that is, ATMs. Then, if the fee is removed, its amount will be much lower than when paying through the cash register.
Is there a fee for paying for housing and communal services with a VTB 24 card?
It depends on the chosen translation method:
- Transferring money via the Internet is carried out without commission if the payer is a client of the company. Clients of other banks must pay a minimum of 1.5% of the amount;
- terminals charge clients 0.9% of the amount for the provision of services;
- At the bank office, no commission is charged only for pensioners. Other citizens will have to pay 1.5% of the total amount.
No one will be surprised by the fact that payments for housing and communal services can be made online, without wasting personal time standing in numerous queues. VTB Bank offers a similar service to its clients.
You can make a monthly payment, find out your rent arrears, or pay for housing and communal services using a barcode in several ways, both in the branch of a financial institution and via the Internet.
