Legal requirements
Water meters are installed on cold and hot water supply pipes to record its consumption. To install them, you must select a device registered in the register of measuring equipment of the State Standard of the Russian Federation. Information about inclusion in this register, indicating the number, must be indicated in the device passport. The presence of a device in the register indicates its compliance with state standards and the requirements of the Law “On the Uniformity of Measurements”. The device passport must indicate a serial number that matches the number on the device itself and the initial indicator.
An attempt to install another meter, even the most accurate one, made by the world's best manufacturer, will lead to the fact that after the first check you will have to install a new device or show ingenuity and assertiveness to add this device to the register yourself. In this case, it is cheaper and easier to abandon water metering altogether and pay in full.
LGEK explains the procedure for calculating payment for hot water
At a recent meeting of the Coordination Council of the Lipetsk City Energy Company, representatives of the public recommended that energy specialists give explanations to the media about the procedure for calculating the cost of 1 cubic meter. meters of hot water in houses where communal meters are installed. Anna Polyanskaya, Sales Director of LGEK OJSC, spoke about this.
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— Cost of 1 cubic. meter of hot water is determined as follows. The amount of heating is divided by the volume of water, it turns out how much heating occurs per cubic meter of water. Then we multiply this value by the cost of a gigacalorie and add the cost of a cubic meter of water.
Installation
It is better not to install the meter yourself - for this you need to have the skills of a plumber, welder, have a huge number of different tools, including, possibly, a welding machine, permission to use it. In addition, during installation you will have to turn off the water in the riser, which can only be done by utility workers. It is easier and more reliable to use the services of a professional from the utility company servicing the house. There are also a huge number of commercial firms providing such services - you have to pay for quality.
However, you will have to incur some expenses - for installation you will need:
- meters - for hot and cold water, meeting legal requirements, in good working order, with documents confirming quality and compliance;
- pipes – recently plastic and metal-plastic pipes are often used. To install meters on metal pipes, you will need a metal pipe - a piece of pipe of the required size;
- filters – it is necessary to install a coarse water filter in front of the water meter. The filter protects the device from clogging and failure;
- shut-off valves - valves should be installed in front of the device to shut off the water. Ball valves are better suited for this.
All these components must be purchased independently after consultation with a specialist. He will tell you the sizes and types of pipes and fittings, and recommend the model of the device.
After making sure that all the necessary components are available and having previously turned off the water, the technician inserts fittings into the apartment’s water supply system.
After installation, the initial readings from the device panel are recorded by a representative of the utility company in the appropriate log. They also apply number support - sealing using a sealer with numbered branded punches.
Taking readings: how to do it correctly?
To calculate the water supply correctly, it is necessary to take the readings indicated on the dial of the device. This will help clarify the exact use of liters in the allotted period. We recommend using a calculator to get accurate values.
How to correctly take readings from a water meter
Each device has an individual design, so each unit will differ in color and number arrangement. This principle is typical for both hot pipelines and cold water. In order to easily read the values, the water meter must be in an accessible place.
It should be noted that the readings located at the end are used for measurement. Let's say your water meter shows 000408, without paying attention to the numbers that are constantly rotating, we determine that we have used 408 cubic meters of liquid. Preliminary numbers (zeros) are intended for further readings, liters counted
How to calculate water bills
Let's perform calculations using the example of the Crimean tariff for water supply and sewerage, which then must be paid. Also, by analyzing all the data, you can find out for yourself how many liters of cold liquid were consumed. The main thing is to correctly take the values, the unit of measurement of which is considered to be a cubic meter.
Where are the readings on the water meter located?
In order to calculate hot or cold supplies, you will need the existing water supply tariff and meter readings. According to our data, the water meter reading is 408 units per cubic meter, the current tariff for water supply and sewerage is 17 rubles. 63 kopecks
Now we look in the payment account book for the previous water meter readings of 403 cubic meters. From the larger value we subtract the smaller one, that is, 408 units per cubic meter - 403 cubic meters = 5 cubic meters. m. We multiply the resulting difference by the tariff: 5 * 17.63 = 90 rubles. for only 5 units per cube. You can use a calculator for the procedure.
Note! The calculation of water supply and sewerage services is carried out jointly, so the tariff will seem high, regardless of the liters consumed. Every six months you will have to calculate expenses according to new tariffs.
After completing all the required calculations in the cube, we take the water payment book and go to the nearest bank where utility bills are accepted in order to pay for the services. You can also make payments via terminals and the Internet. We advise you to note that the tariff for supplying hot and cold water changes once every year or six months, so it is recommended to periodically familiarize yourself with the price of water.
Payment for hot water supply
Payment procedure
The final calculation of the amounts that must be paid for the corresponding period is made by the Unified Information and Payment Center. This organization records the data of all meters, monitors the indicators and the correctness of their calculations by consumers.
Meter values are transmitted to the Center by the consumer in person, by mail, by telephone or via the Internet. Having received this information, the Center calculates the amount and communicates it to the consumer by sending him an invoice or other payment document. This document is the basis for making payment. Recently, electronic resources for making paperless payments using bank cards and some types of electronic money have become widespread. Terminals have also appeared that allow you to pay for utilities without having to stand in line at the bank.
Residents of a communal apartment, having received a bill, distribute the amount, who should pay and how much, among all residents, according to the rules and agreements existing in the apartment. Usually the amount is divided equally among all residents.
How to pay for water by meter
Therefore, in the future, periodically inquire about them by calling the management company.
Utility tariffs change annually. To determine hot water consumption, multiply the water meter readings by the tariff.
But next month the company will take into account the overpayment and you will pay less. If you are interested in how to pay for water in the village, then we will hasten to reassure you - the procedure there is no different from paying for water in the city. The only difference can be in the tariffs, and as already mentioned, you can find out about them from the management company.
Verification of meters
Like any measuring device, a water meter may develop measurement errors over time. Leaving this unattended, the consumer runs the risk of having to pay an increasing amount every month. There are cases where errors occur in a smaller direction. To avoid such deviations, it is necessary to regularly check the measuring device.
According to the law, verification should be carried out no more than once a year. It is carried out by specialized metrological laboratories. Verification can also be initiated by utility employees if there is reasonable suspicion that the meter is not operating properly. To carry out verification, the meter is dismantled and sent to the laboratory. Based on the expert opinion, a decision is made on the possibility of further use of the device or on its replacement. After the examination, the meter readings are recorded by the utility service.
It’s very easy to pay for your own water using the meter. But there are certain individuals who periodically come up with the idea that they don’t have to pay for water at all. Lately, people have not stood on ceremony with malicious defaulters - non-payment entails a lawsuit, the decision of which, in the vast majority of cases, turns out not to be in favor of the defendant.
Failure to pay for a long time will result in large fines and may even lead to confiscation of the apartment. There are also folk craftsmen who are trying to reduce the indicators using folk technical means, including damaging the seals and the device itself. Responsibility for such acts is provided for by the Code of Administrative Violations and even the Criminal Code. In addition to fines, you will have to buy a new device.
Once you install a meter, you don’t have to cheat to pay less; you just need to use water sparingly.
On our website you can get advice from a professional lawyer completely free of charge!
How to pay for water supply?
It is necessary to pay for water supply and sewerage on time. In most cases, this requires taking and submitting meter readings, waiting for a receipt and paying for services.
Data submission deadlines
Existing legislation does not contain deadlines for the transfer of data on housing and communal services that are strictly tied to the dates of the month. The “Rules for the Provision of Utility Services” indicate that these terms must be defined in the contract.
Therefore, the period for receiving information for calculating the cost of consumed resources and generating a receipt is chosen by the water supply organization or the company managing the apartment building.
Synchronous submission of information is needed primarily for the correct calculation of indicators that will go into the “SOI” column. The deadline for submitting data for payment of utility services (including water) for December and April may be moved to earlier dates due to the New Year and May holidays.
There are many ways to provide meter readings and they depend on the company that generates the receipts.
The following types of communication are usually available and popular:
- phone call;
- SMS with a certain sequence of information;
- filling out the form via the Internet.
How to pay utility bills through Sberbank
In the future, there is no need to enter the details again each time - they are saved and it is possible to make payments more conveniently and very quickly. Alternative Methods There are other methods to pay rent without having a receipt. Special services have even been created by the mobile operator Beeline, which, however, is only convenient for subscribers of this operator, since for others the commission will be too high.
- If you selected the first input method, select the payee.
- Then the payer code is entered from the receipt.
- After entering the code, the payment period is entered: month and year.
- The device will request meter readings. If you are going to enter them, click “Yes”; if not, click “No”.
- The device will then provide the option to enter the penalty amount. If it is missing, select "No" and click "Next".
- The payment amount that is already in the bank’s system will automatically appear on the screen.
- After clicking the “Continue” button, all entered data will be displayed on the screen, which should be carefully checked.
Money; Latest Yandex. Money is the most accessible, since it is open to all users who are mail clients of the system. For payment you need:
- Log in to the Yandex system.
- Select the Yandex section. Money.
- In the list of services, select - pay a receipt.
- Next – housing and communal services and services (gas, electricity, etc.).
- Fill in the fields with the recipient's TIN and payer's data.
- Confirm the payment (the payment system is two-step, you will receive a password on your phone).
- Save or print your receipt.
Funds are credited to the recipient's account within 24 hours, but there may be delays of 2-3 days, this should be taken into account. You can also pay your rent bills using the WebMoney system, but registering in the system takes longer.
Standard for heating hot water in 2020: thermal energy consumption in Gcal per 1 m3 of hot water
As in previous years (for example, in 2020), the standard for heating hot water in the current 2020 is determined by sanitary and epidemiological requirements and is clearly outlined in SanPiN (Sanitary Rules and Norms), which in the Russian Federation have the status of a regulatory document. They establish both hygienic requirements for the quality of water supplied to citizens’ homes and temperature standards.
For now, the decision to choose a one- or two-component tariff (with a closed system) is the prerogative of local government. But in 2020, the powers of the authorities end. Next year they will be required to transfer consumption payments to a two-component basis.
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FAQ
How can I receive a payment receipt through my Personal Account or when paying online without authorization? Information about the payment made is provided to the email address you specified when making the payment.
When paying through your Personal Account, payment information is automatically sent to the email address you used to log into your Personal Account. A receipt (cheque) for the payment made can be obtained directly from the bank whose card owner you are.
You can receive repeated information about the payment by contacting the Yandex.Money support service: 88002506699 Information can be viewed here: Please note that you can check the receipt of payments in your Personal Account: Who can use the Internet service “Personal Account” and enter readings by phone.
325-05-43? The Internet service Personal Account is intended for recipients of “pink” and “white” bills from the State Unitary Enterprise All-Russian Central Communal Enterprise “Housing Economy” (without the possibility of paying “white” bills).
How to make a payment?
There are several different options. You can choose the most convenient one. In some situations, the usual method may not be available, so it would be a good idea to learn about others.
To the cash desk of the management company or homeowners association
A payment document is not needed, the operator sees all the charges, the amount due, and can print the receipt himself, if necessary for the payer. However, many management companies and homeowners associations have refused to accept cash at the cash desk to reduce costs.
At the post office or at a bank teller
Payment collection points are equipped with barcode scanners.
And the issued receipts have this code. This speeds up payment processing and eliminates cashier errors.
If there is no receipt, but there are bank details of the supplier and other necessary information, for example, from an old payment slip, then you can fill out the payment receipt yourself.
Payment terminals and ATMs
If the service provider has entered into an agreement with banks and with the owners of payment terminals, then payments can be made through them. To do this, select the desired company from the list of payment recipients.
Modern terminals and ATMs have a scanner for reading barcodes. If the supplier is missing, the terminal will report this. If present, its name, details and postal address will be displayed on the screen, as well as other additional information, including the amount to be paid and the owner’s personal account.
Reference! If the terminal does not have a scanner to read the barcode, then all data will have to be entered manually.
Through various sites on the Internet
Payment can be made in your account on the website of the service company, in our case Vodokanal or Management Company.
In addition, the payment can be made through the State Services portal if the service company has registered on it, like the owner of the apartment.
To do this you need:
- Login to your account.
- At the top line of the menu is the “Services” link.
- On the page that opens, in the “Apartment, construction and land” section, select the “Payment for housing and communal services” link.
On the page that appears, click the “Get service” link.- In the new page, match in the line “Select a service provider for location: Xxxxxxxx” the correct indication of the location of the service enterprise.
- Mark the desired service company from those offered below. There should be a check mark in the box with the company.
- Below, under the lists, indicate the type of service and, even lower, enter the receipt or personal account number.
- Even lower, from the drop-down list, select the territorial branch corresponding to the location of the supplier.
- Check if everything is correct and click the “Next” button.
- After loading the new data, the payment debt, the personal account number and the address of the premises to which the payment is made will appear on the page. If everything is correct, click the “Next” button.
- The screen will refresh and another window will appear for entering accounting data. At the bottom of the window there will be the previous water meter numbers available from the supplier. Enter new data. The value must be greater than the previous reading. "Further".
- Now you need to mark the card from which the money will be debited, if such a payment has already been made. Or click on “new card”.
- If we use a new card, we have to enter information about it, check or remove the “save card” checkbox. Then select “Continue”.
- Now the authentication window will pop up, here you need to insert the secret code received on the phone linked to the card. And again “Continue”.
- The operation is completed.
In your account on the bank portal
A client of any bank can use his account on the institution’s portal, including for utility payments.
When making a payment for the first time, you need to fill out an electronic payment request, indicating the name and details of the organization receiving the money. As well as the basis for the transfer. It is enough to write: “utility payments by l/s No. ХХХХХХ for April 2020.”
Payment through your Sberbank account is carried out as follows:
- Login to your account.
- In the top line of the menu, click on the “Maps” link.
- In the next window, mark the card from which the calculation will be made. And click the “Operations” button next to this card.
- In the menu that appears, click on the “Transfer organizations” link.
- After updating the screen, fill in the organization details: TIN, current account and BIC. You can once again select an account or card for transferring money. “Continue” again.
- The name of the service enterprise should appear in a new window. Select it again.
- In the next window a list of paid services of the enterprise will appear. Please mark the required service.
- In the next window, with the name of the organization, insert the personal account of the premises. Click "Continue".
- After updating, you need to insert the meter data and you can change the payment amount. Select "Continue" again.
- Funds will be written off.
A second payment method is also possible:
- Enter the office.
- In the top line, select “Transfers and Payments”.
- On the page that opens, at the bottom you need a section “Housing and communal services and home telephone”. Select the desired link there. In our case, “Water supply”.
- In a new window, select the desired organization and click on it.
- Then everything is repeated in accordance with points 8 – 10 from the previous description.
How to pay for housing and communal services with and without meters
There are devices that save temperature data for every hour. They can be used to record violations.
If there is no such device, you will have to call experts to measure the temperature and draw up a report. With the device data or a report of violations, you need to contact the management company or water supplier. If they don’t count it voluntarily, the court will force it. Expenses for the examination are also compensated. If the temperature is raised to the standard, there can be no talk of any increase in tariffs - this is illegal.
If boiling water flows from the tap, this is a violation. If there are problems with hot water in the house, install a common house meter that will record the data. Don't forget to trust it and register it with the water utility. I have to pay
Housing and communal services tariffs for the population of Belarus for 2020
10.2. used for the needs of heating and hot water supply with the connected (total) power of electric heating equipment more than 5 kW, with the exception of that specified in subclause 10.3 of this clause: differentiated tariff by time periods: minimum load (from 23.00 to 6.00 hours) "0.1019 (was - 0.1003); the rest of the day » 0.1892 (was 0.1863);
10.4. with the exception of what is specified in subclauses 10.1–10.3 of this clause: single-rate tariff "0.1746 (previously - 0.1433); differentiated tariff by time periods: minimum load (from 22.00 to 17.00 hours) » 0.1222 (was 0.1003); maximum loads (from 17.00 to 22.00 hours) » 0.3492 (was 0.2866).
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