Is it legal to pay for hot water supply (hot water supply) in the receipt is divided into 2 payment points: 1 - water supply (for me = 331 rubles); 2 - heating it (1100 rubles). After all, the water already comes heated from the thermal power plant?

Water drainage on receipt

Utility receipts often raise questions. Some of them are what sewerage is, how much you actually need to pay for it, and what will happen if you don’t pay. Let's figure out what it is, why it is needed and why you need to pay for this expense column.

Water disposal on the receipt - what is it?

Water disposal in the receipt for housing and communal services - payment for the removal of used water from apartments. You pay for the used water to be disposed of: collected, delivered to treatment facilities, and purified. Many people believe that wastewater disposal should be included in the water supply. This is not true - the water supply includes:

Source: https://zen.yandex.ru/media/id/5adeba2279885eadd65addce/5bab2ad225dbcd00aaf800a4

What is the essence of the concept of water disposal, decoding of DPU and KPU in the receipt

The preparation of hot water for the needs of hot water supply occurs in centralized heating boiler houses, in the same place where the coolant of the heating system is heated.

Boiler rooms can be connected to a looped DHW system or be a dead-end type - designed for a group of houses or one house (for example, rooftop boiler rooms).

The closer the consumer is to the source of hot water (boiler room), the better the quality of the service provided and the higher the water temperature.

However, connecting to loop networks is preferable from the point of view of reliability and uninterrupted hot water supply.

The service includes:

Boiler room maintenance. Unlike heating, hot water supply is provided all year round, while boiler houses switch to summer (minimum) operating mode.
Trail maintenance.
Carrying out scheduled repair work on networks.

Water heated in the boiler room for an open (unclosed) DHW system enters consumer apartments through supply water pipes, distributed through intra-house DHW networks.

The temperature of hot water for consumers is regulated by sanitary and legal standards and is +50…+65 °C. In reality, it often does not exceed +40 °C.

This is due to heat losses during the supply of coolant along routes (poor pipe insulation, gusts) or due to low temperature at the outlet of the boiler room. Boiler room operators adjust output parameters based on outside air temperature.

The service provider’s task is to provide apartments with a utility resource of appropriate quality.

Sometimes the heating network justifies poor-quality service provision by the deplorable state of the networks - routes built in the last century that require major repairs will not withstand temperature changes in winter if the parameters of the coolant at the exit from the boiler room are maintained at the standard level.
It turns out to be a vicious circle - many residents often do not pay for hot water due to its low temperature or refuse this service altogether, switching to heating water with electric boilers.
And heating network enterprises cannot carry out repair work, because... the population's debt to pay does not provide them with an influx of cash. In the video about the hot water service

Bottom line

Whether or not to pay for a hot water service if it turns out to be of insufficient quality is a purely personal matter.

It is important to understand that if you decide to take the path of non-payment, you do not need to simply create debts. It is necessary to collect the evidence base according to the following scheme: carry out commission measurements of water temperature, send the results to the company providing the services

Be sure to receive an official response explaining the reasons for the poor quality of the service. Having collected a package of evidence, you can go to court to assert your rights.

Cold water and hot water on the receipt, what is it?

The list of all utility services subject to mandatory payment by consumers is clearly stated in Article 154 of the Housing Code of the Russian Federation. It also states that utility companies have the right to use abbreviations to designate a particular service.

The law states that it is strictly prohibited to change names and their abbreviations, and they must comply with current recommendations. Considering the fact that there are a lot of abbreviations in the receipt, users often have the question of what cold water is.

The abbreviation HVS refers to cold water supply, and the abbreviation DHW refers to hot water supply. In addition, in payment documents the column may contain the term HVS DPU.

It means that payment for consumed cold water occurs on the basis of a common house meter.

If the receipt indicates the HVS KPU, this means that the consumer in the apartment has his own metering device, on the basis of which payments are made.

What is sewerage in utility bills in 2018

In utility bills, drainage is entered on a separate line. To determine the volume of water that goes down the drain, the readings of individual meters for hot and cold water or average monthly consumption standards are used. In the first case, this expense column is often called “Water disposal KPU”.

Since 2013, residents could find an additional line on the receipt “Water disposal ODN”. The abbreviation stands for “General Household Needs.” This is the amount of water that is spent on heating and cleaning entrances, basements, attics, watering house plants, “technical” losses, etc.

From 01/01/2017, the costs of drainage of “general” wastewater must be included in the costs of maintaining the property of the MDK. And their volume is calculated either using standards determined by regional authorities, or the amount of supplied resource according to common house (collective) sewerage meters, and if there are none, according to the water supply control unit.

That is, the management company (HOA, cooperative) does not have the right to write down “Water disposal for the maintenance of collective property” as a separate line. Such an overpayment must be contested through a claim or statement of claim in court.

Read here how to pay utility bills through the terminal.

How is it calculated

Calculation of utility fees in the presence of a utility bill is made using the formula:

Where cold water and hot water are the volume of cold and hot water consumed by apartment residents according to meters for the previous month.

Like other housing and communal services, sewerage is subject to federal or regional benefits:

for invalids;
veterans of WWII and other wars;
heroes of Labor, heroes of Russia and the USSR;
pensioners;
large families (having 3 or more children);
single mothers;
low-income people and some other categories of citizens.

Benefits are issued at the social welfare department or at the management company. In this case, up to 50% of utility costs will be covered by the federal or regional treasury.

Current tariffs

Tariffs and standards are set by regional authorities. Thus, in the capital in 2020, the Decree of the Government of the Mountains is in force. Moscow No. 848 dated December 13, 2016. According to this act, the rate was indexed in July 2020; sewerage prices have increased by about 7% compared to the previous value.

An increase in fees for housing and communal services in the middle of the year occurred in all regions of the country:

Example. A metropolitan family used 8.3 m³ of cold and 4.1 m³ of hot water during the month according to the apartment meter. The total volume of water supply and, accordingly, wastewater disposal is 12.4 m³. The family must pay for sewerage an amount equal to 12.4 * 25.12 = 311.49 rubles.

If there is no counter

If there are no meters, water disposal is calculated according to the average monthly water consumption standards in force in the constituent entity of the Russian Federation.

The calculation includes the value of the standard, the number of registered (including temporary) residents and the tariff:

Standards are also set at the regional level and depend on the area of the room, the presence and number of baths, sinks or sinks, climate zone, condition of the centralized sewer system, etc.

For example:

Moreover, according to Resolution No. 354, if meters are not installed in a house, but there is a technical possibility for this, the standard is applied with an increasing factor. In 2020 it is 1.5.

Example. A Moscow family of 2 people bought a new building with a mortgage and did not have time to install individual meters in it. Accordingly, it pays for the use and disposal of water according to standards multiplied by the increasing coefficient and the number of registered ones. Thus, the cost of wastewater disposal will be 11.68 * 2 * 25.12 * 1.5 = 880.20 rubles.

They pay for sewerage, like other utilities and housing services, until the 10th of the next month. If you discover an error in the receipt, you need to submit a free-form recalculation application to the management organization (homeowners' association, cooperative). If the issue cannot be resolved amicably, the matter is resolved in the district court at the location of the property.

Here you can find a sample certificate for a subsidy for utility bills.

Ministry of Construction proposes to abolish mandatory social norms for electricity

Counter or standard

Amounts for individual consumption

(utilities used in the apartment) and for
general house needs
(GDN; for example, expenses for heating and lighting of the entrance) in the payment order should be posted in different columns.

There are cases when the amount of payment for the use of utilities per person per person exceeded the amount of individual consumption in apartments.

This can happen when payments to ODN are calculated not according to meters, but according to standards (with an increasing factor due to the lack of a meter).

However, so far the practice is not in favor of residents.

You also need to remember that if more than 10% of a family’s income is spent on paying for housing and communal services in Moscow, you can receive government support in the form of subsidies.

In this case, you must contact the regional department of housing subsidies, presenting a certificate of income and a certificate of ownership. At the same time, there should be no excess living space: the established standards are 33 square meters. m per person, 42 sq. m - for two.

What to do if the bill is too high

If it turns out that the bill is inflated, you need to file a complaint with the management company. If she does not answer, you can file a complaint with the Housing Inspectorate (you can also write there immediately, without waiting for a response from the Criminal Code). You can also contact your regional tariff commission.

“The housing inspectorate can be asked to conduct an inspection, on the basis of which a recalculation will be made.

Payment for gas supply is calculated according to the tariff for each consumer living in the apartment.

Limit indices

The maximum index of changes in the size of citizens' payments for utility services is a universal tool for monitoring charges for hot and cold water supply, sewerage, heating, and gas. Changing the fee above the maximum index is unacceptable and should entail an immediate response from the executive authorities to eliminate this situation.

In the capital, the maximum index was approved by Order of the Mayor of Moscow dated June 30, 2014 No. 542-RM and from November 1 to December 31, 2014 it is 6.5 percent.

If you pay using a home metering device (DPU), the payment document indicates the abbreviations: “HVS DPU”, “DHW DPU” and “Water drain. DPU" - cold and hot water supply, water disposal according to the readings of the house water meter.

Source: https://mr-build.ru/newteplo/otop-osn-pl-cto-eto.html

GVS DPU Why is it included in the receipt?

Dear readers! We cover standard methods for solving legal problems, but your case may be unique. We will help you find a solution to your problem for free

Hvs dpu drainage dpu hot water dpu appeared in the receipt

These fifirs are approximately twice as much as last month (for January). This makes consumers nervous and suspicious of tariffs and charges. This service, as you understand, is also paid for.

The cold water component is the volume of cold water (CW) for hot water supply needs. You can ask any question about the product Crash sealed blower door.

Tender description: cold water supply and sewerage (with results).

Why did my water consumption suddenly double? Validity period: from January 01, 2020 to December 31, 2020.

The pipelines of the risers of the cold water supply network are made of polypropylene PPR (SDR6) PN20 HEISSKRAFT, and DPU-M diffusers are used as air distributors and air intake devices in the boiler room and the dining room.

Cold water supply (cold water). In order for cold water to become hot, it must be heated. The abbreviation HVS refers to cold water supply, and the abbreviation DHW refers to hot water supply.

What is dpu

To determine the cost of heating, it is necessary to multiply the standard indicator of thermal energy consumption by the area of the heated premises of the apartment, and multiply the resulting result by the tariff (the cost of one Gcal of heat).

according to metering devices (hot water meters) - they determine the volume of water consumed, and according to formula (3) the cost of the first component - cold water;
using formula (4) for calculating the cost of thermal energy, the cost of the second component is determined;
add both components.

What is hot water supply, hot water supply and sewerage in housing and communal services receipts

The list of services that must be paid for by residents of apartment buildings is clearly defined by Article 154 of the main industry document - the Housing Code. Homeowners and tenants are required to pay for housing maintenance and repairs. In addition, their responsibility includes payment for services:

- Cold water supply for hot water supply - this is how the intricate concept of cold water supply for hot water supply is designated. According to the plans of the utility workers, you must separately pay for the supply of cold water for heating, and in another line - the cost of heating this cold water. The cost of DHW is the sum of these lines

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What is DHW in the receipt?

It should be remembered that hot water cannot be used for cooking due to the presence of additives in it - special additives that reduce the level of scale formation on the internal walls of pipelines.

Boiler rooms can be connected to a looped DHW system or be a dead-end type - designed for a group of houses or one house (for example, rooftop boiler rooms).

The closer the consumer is to the source of hot water (boiler room), the better the quality of the service provided and the higher the water temperature.

However, connecting to loop networks is preferable from the point of view of reliability and uninterrupted hot water supply.

Explanation of hot water supply in the housing and communal services receipt

With a central water supply system, heating occurs in advance at substations, and after that the water is delivered to the consumer through a pipeline.
There are also autonomous systems in which additional heating boilers are used to ensure the water reaches the desired temperature. As a rule, such systems are relevant for small premises, for example in private houses and cottages.

In a situation where there is no central hot water supply system in an apartment building, this function is performed directly by the contractor, by installing the necessary heating equipment.
If there are autonomous heating systems in the house, which are also applicable for hot water supply, the calculation of the final utility payment will be made slightly differently. In this case, the calculation includes the resources that were required to heat the water to the required temperature, in particular gas or electricity.
A distinctive feature of houses with autonomous hot water systems is that in addition to paying for utilities, residents need to be prepared for periodic scheduled maintenance of equipment, which also entails certain expenses.

Cold water for hot water in the receipt

Not all users trust the payment center, which is why the question arises of how to calculate the cost of hot water supply yourself. The resulting figure is compared with the amount on the receipt and on the basis of this a conclusion is made about the correctness of the charges.

Central system. Here the water is heated at a heating station. After this, it is distributed to apartments in multi-apartment buildings.
Autonomous system. It is usually used in private homes. The principle of operation is the same as in the central system, but here the water is heated in a boiler or boiler and is used only for the needs of one specific room.

Hvs on the receipt what is it

Housing and communal services are paid by the owners monthly. The payment receipt contains such an item as drainage. We will tell you in the article what drainage means on a receipt, how it is calculated and whether it is possible to refuse to pay this payment on legal grounds.

Where does the payment for sewerage come from? In fact, you pay for the work of flushing your toilet, bathtub, or kitchen sink. All cold and hot water that comes to you according to the meters is waste water.

The payment usually consists of a number of mysterious abbreviations, and each region may introduce its own abbreviations. There are several generally accepted ones: HVS DPU - cold water supply (cold water) according to house metering devices. If the KPU is indicated, it means that you pay for water using your apartment meter.

Cold water supply for hot water supply - the so-called supply of cold water for the possibility of using hot water supply. Everything is simple - heating occurs;
DHW DPU - the amount of water used during the use of hot water supply.
HVS DPU (deciphering is given above);

What is hvs dpu on the receipt

Now let's consider the option when consumption goes through a meter. In this case, payment for water will be made only according to the readings of the meter (meter), so citizens can save significantly by reducing water consumption. But this option, as mentioned above, is not suitable for those who consume a lot of water, or if many people live in the living space.

— Cold water supply DPU is cold water supply (payment for cold water supply) according to the house meter, i.e. in accordance with the readings of the common house meter (if your house has one). If the meter is installed in your apartment, the receipt may indicate the HVS KPU (apartment metering device).

Water heated in the boiler room for an open (unclosed) DHW system enters consumer apartments through supply water pipes, distributed through intra-house DHW networks. It should be remembered that hot water cannot be used for cooking due to the presence of additives in it - special additives that reduce the level of scale formation on the internal walls of pipelines.

The commission is 1.9% of the payment amount (according to Moscow government decree 738-PP dated August 19, 2008). This applies only to those who live in non-privatized apartments (rooms).

For questions about paying for utilities, comments and suggestions regarding the work of district engineering services, call the hotline of the state institution “Engineering Service” of Moscow (24 hours a day).

GVS KPU and DPU in one receipt

Can the money come to their account and there will be no breakdowns for law-abiding citizens at this moment - they will come. Everything and equipment corresponds to the pipe sacrifice and is equipped with an improved one. The page looked decent and even somewhat impressive and inspired confidence.

The situation is that our entrance is dirty and dirty, the utility workers don’t clean up... but what about themselves? to the management company. I think that residents also need to take an active position and resolve these issues on their own, albeit in opposition to Somov.

Standards for water consumption and water disposal are established by Decree of the Moscow Government dated July 28, 1998 566-PP On measures to stimulate energy and water conservation in Moscow. Foreign models are carried from one cow by pipes, from the 20-0.479 side by an auger.

Where can I find out what was changed in the house and when (gas, hot water pipes, radiators, etc.) in an old house?

When the gears are rearranged, both are literally held together, a few drops are needed. This year, too, on July 1, the PMK workshop was stopped. True, painting is needed on time, we are happy with the old ones and your transport service. For the first time in Sumy and in Ukraine, a criminal case is being considered by a jury. Checking the inspector's receipt received from the Federal Social Security Service for accepting the package.

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Decoding the housing and communal services receipt 2020, how to understand the services and what is included in them

In order to understand what POVK means, you need to refer to the norms of housing legislation. This is an additional fee for providing heat to the apartment. A couple more letters are added to this abbreviation, for example, ТХВ.

There are several aspects to consider when answering this question. Thus, according to the law, in an apartment building, receipts for payment of utility services are sent and generated by management organizations. They are authorized to calculate the consumption of the following housing and communal services:

What is thermal energy for hot water supply? GVS is

Temporary cessation or limitation of hot water supply may be carried out in the event of scheduled maintenance and major repairs.[6]:p.

85 During the period of annual preventive maintenance, shutdown of hot water supply systems should not exceed 14 days.

[7] Other shutdowns of hot water supply systems should not exceed: 8 hours (in total) for 1 month, 4 hours at a time, in case of an accident on a dead-end main - 24 hours in a row.[8]

A new column has appeared in receipts for utility services - hot water supply. It caused confusion among users, since not everyone understands what it is and why it is necessary to make payments on this line.

There are also apartment owners who cross out the box. This entails the accumulation of debt, penalties, fines and even litigation.

In order not to take matters to extreme measures, you need to know what DHW is, DHW heat energy and why you need to pay for these indicators.

Is it legal to pay for water heating using a receipt in 2020?

Many people, when paying for utility services, are surprised to see the phrase “water heating” on the receipt. In fact, this innovation was adopted back in 2013. According to Government Decree No. 406, if there is a centralized water supply system, payment must be made at a two-component tariff.

Thus, the tariff was divided into two components: the use of cold water and thermal energy. Now the calculation is made separately for two resources: water for hot water supply and thermal energy.

That is why a column appeared on receipts indicating the amount of thermal energy spent on heating cold water. However, many believe that heating fees are charged illegally and write complaints to housing and communal services.

To ensure the legality of this type of charge, you should learn more about this service.

Hot water supply (DHW)

If the pressure differs from the established one by no more than 25 percent, the amount of payment for utility services for the specified billing period is reduced by 0.1 percent of the payment amount.

If the pressure differs from the established one by more than 25 percent, the amount of payment for utility services is reduced by the amount of the fee calculated in total for each day the utility service is provided of inadequate quality.

For every 3 °C deviation from the permissible deviations in hot water temperature, the amount of payment for utility services for the billing period in which the specified deviation occurred is reduced by 0.1 percent of the payment amount. For each hour of supply of hot water, the temperature of which at the point of collection is below 40 °C, in total during the billing period, payment for consumed water is made at the tariff for cold water.

Source: https://lawyer99.ru/opeka-i-usynovlenie/gvs-dpu-pochemu-vhodyat-v-kvitantsiyu

How to check if hot water charges have been charged correctly

Housing and communal services receipts for payment of utility services sometimes contain strange names and abbreviations: abbreviations DHW KPU, DHW DPU, water heating service, etc.

This makes consumers nervous and suspicious of tariffs and charges.

Regulation of tariffs for hot and cold water supply, as well as sanitation, is carried out by the state, on the basis of Russian Government Decree No. 406, adopted back in 2013. This article contains information in simple words:

explanation of what DHW KPU (DPU) and water heating are;
calculation of consumed thermal energy;
checking the correctness of charges for hot water supply in the receipt.

Hot water supply: tariff system, control metering devices

First the decoding:

DHW KPU - hot water supply according to control metering devices;
DHW DPU - hot water supply via household metering devices.

Hot water control units can be installed in apartments and used as individual metering devices for hot and cold water consumption. The housing and communal services receipt must indicate the readings of both communal and individual meters.

Payment for hot water supply is charged only if there is a central hot water supply, while water is used both as a heat carrier for heating premises and for domestic needs (as hot water).

If there is hot water in the house, then consumption should be recorded using two general house or individual meters: one is installed on the hot water risers and shows the consumption consumption in cubic meters, the other - on the branch of the heating system and shows the amount of thermal energy consumed in Gcal.
In houses where there is only cold water, charges for hot water are charged only during the heating season.
If an apartment uses a boiler or gas water heater to heat water, residents pay for the energy consumed (electricity or gas).
Some MKD apartments use a dual-circuit heating system: one is connected to the central hot water supply system;
the other to individual internal water heaters (in case the hot water is turned off).

Tariffs for hot water supply

According to section II, clause 4 of post. No. 406, regulated state tariffs for hot water supply consist of tariffs of the following type:

for hot water;
for transportation through the central hot water pipeline;
to connect the in-house system to the central system (CS) of hot water supply.

How are hot water tariffs set?

Clause 88 of Resolution No. 406 establishes a 2-component tariff for hot water, which consists of a component for cold water and a component for thermal energy (or water heating).

Thus, the cost of hot water Sgw is determined as the sum of the costs of cold water Sxv and its heating (heat energy) Ste:

Sgv = Sхv + Ste (1).

Previously, the cost of hot water was determined by f‑le:

Sgv = Vgv x Tgv (2), where

Vgv - volume of hot water consumed,

Tgv - tariff for hot water (cost of one cubic meter of hot water).

For reference: The cost of one cubic meter of hot water in Moscow in the second half of 2020 was 188.5 rubles per cubic meter.

Attention! If payments for hot water in housing cooperatives or management companies are carried out according to the old one-component tariff for hot water, then residents should not be charged for any water heating!

Calculation of the cold water component

The cold water component is determined:

at the standard price of one cubic meter (single-rate system);
at the price of a cubic meter plus the power expended per hour per 1 m3 of water (according to a two-rate system).

That is, the tariff for cold water can also be composed of two components.

If water is taken from a water supply source by some third-party organization that has the right to do so, or is processed to turn it into drinking water, then the tariff for cold water can be set based on the material costs of this organization per 1 m3 of water.

Formula for determining the cost of cold water Sхв used for hot water supply:

Sхв = V x Тхв (3),

where V is the consumed volume, which is removed from the hot water meter;

Тхв - tariff for cold water.

What is thermal energy

Thermal energy is the power required to heat water, measured in gigacalories.

That is, this is the same “water heating” that can be indicated on the receipt as part of the tariff for hot water. It is included in this tariff along with the cold water component, and is not a separate fee.

(Explanation for those residents who are sure that the housing and communal services authorities charge them double fees for hot water).

At the same time, the receipts additionally indicate the fee for cold water, since this is a separate type of utility service.

It was decided to introduce a two-component tariff to take into account energy and transportation costs, as well as heat loss.

In this case, according to the law, only heat losses along the path from the central coolant supply points to the entry point into the houses are taken into account.

That is, no losses from heated towel rails and risers in the premises should be taken into account.

Composition of the thermal energy tariff component

The thermal energy tariff component consists of:

from the cost of one unit of thermal energy (gigacalories or Gcal), established on a legislative basis;
financial costs of organizations regulated by the state for the maintenance of central hot water supply from the points of thermal power plants to the point of operational inputs of the zone of responsibility of consumers and organizations;
the cost of heat loss of one unit of thermal energy (1 Gcal) in pipelines from central heating points to the entrance to the end-user areas;
cost of water transportation.

Tariffs for thermal energy in the first half of 2020 for residents of Moscow increased by 1.7% and amounted to 1,803 rubles. 24 kopecks for 1 Gcal (supplier Mosenergo). Tariff for hot water by 1.7% - 191 rubles. 73 kopecks per cubic meter m. Tariffs for the second half of the year for heat and hot water: 1864.3 rub. and 198.2 rub. respectively.

How is the thermal energy component determined?

The thermal energy component, according to the decision of the Supreme Court of the Russian Federation dated July 10, 2020, is determined according to regulatory Rule No. 354:

This is the amount of thermal energy spent on heating the volume of water consumed by the consumer, which is determined not by metering devices (KPU or DPU), but by standard indicators of heat consumption for heating.

If we take the amount of energy for heating water as a certain value Qgw, then the cost of thermal energy Ste, at the heat tariff Tte, can be determined by the formula: Ste = Qgw x Tte (4).

In this case, Qgw in the absence of heat consumption metering devices (heat meters) is calculated according to the thermal energy standard per cubic meter of water and the volume of water consumed:

Qgv = V x Npv (5),

where V is the volume of hot water (according to the hot water meter installed on the branches of the heating system);

Npv is the standard for heating one cubic meter of water (on average it ranges from 0.05 to 0.07 Gcal/m3).

How to check the correctness of charges for hot water supply

The cost of hot water is calculated as follows:

according to metering devices (hot water meters) - they determine the volume of water consumed, and according to f‑le (3) the cost of the first component - cold water;
using formula (4) for calculating the cost of thermal energy, the cost of the second component is determined;
add both components.

In addition to the payment for hot water, the receipts indicate the payment for heating, which is calculated according to the readings of communal or individual heat energy consumption meters.

Calculation of DHW if there are no meters

If there are neither communal nor individual meters, then payments for hot water and heating are calculated according to average standard indicators established by regional authorities:

standard water consumption per person per month (it is inserted into formulas (3) and (5) instead of the volume of water according to the meter);
standard consumption of thermal energy per square meter of total area;

How to calculate the cost of hot water supply by meters

The cost of hot water according to a common house meter: the number of cubic meters of hot water consumed per month in the house is divided by the number of residents in the house - you get the average volume of water consumption Vavg. for one person;
Vavg. insert into the lines (1) - (5) instead of V.

The cost of hot water according to an individual meter: in lines (1) - (5) insert the consumed monthly volume of water (the difference between the readings of the current and previous month).

Heating cost according to the common house meter: Sfrom.
= Vted x Sq/Shouse x Tte, where:

Vted - the volume of thermal energy consumed by the house per month according to the general house thermal energy meter;

Shouse - the total area of the heated premises of the house;

Sq. - heated area of the apartment

Tte - tariff for thermal energy (cost 1 Gcal).

Heating cost according to individual meter: Sot. = Vtek x S sq. x Tte, where Vtek is the volume of thermal energy consumed by the apartment.

Hidden charges for hot water supply

Repairs of pipelines, water heaters, filling the system before the heating period, draining coolants and other work are not included in the domestic hot water tariff, but are paid in separate columns of receipts: operating costs, technical work, repairs, etc.

It is very difficult to control utility bills here.

It is due to all these additional payments that the unaccounted profits of housing and communal services and management companies are formed.

There are also proven techniques for installing hidden plugs on the heating system of a house behind the meter, which allows you to reduce the supply of real heat to apartments.

Complaints about housing and communal services and management companies

The controlling body for housing and communal services, housing cooperatives and management companies is the State Housing Inspectorate. This is where residents should file complaints if they think that the payment for hot water supply is too high.

The housing inspection is obliged to consider the appeal and respond to it within a month. If the complaint is found to be justified, GZHI inspectors will inspect the hot water supply in the house.

If the complaint is rejected, you can appeal to the courts by filing a claim with representatives of the housing and communal services, housing cooperatives, HOAs or management companies (depending on the nature of the claim).

Even if the money for hot water supply has been paid, then if violations and incorrect calculations are detected when charging fees by the relevant organizations, the paid funds must be returned to the residents.

Otherwise, the persons responsible for returning the money, on the basis of Art.

395 of the Civil Code of the Russian Federation, will be forced to return the amount of the debt with interest or pay a penalty for failure to fulfill obligations (if the condition for payment of the penalty is contained in the agreement between the parties (suppliers, organizations and consumers).

conclusions

Hot water supply in apartment buildings can be controlled using metering devices (both individual and communal). Almost all MKDs have meters installed to control the hot water supply of the KPU (DPU).
Calculation of the cost of hot water consists of two components: the cost of cold water and the cost of heating it
One receipt cannot contain double charges (for both hot water and water heating), since the cost of water heating is included in the cost of hot water).

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Source: https://moezhile.ru/yurist/gvs-kpu.html

What is the drainage system on the receipt?

Water disposal When we receive a utility bill, few people understand who needs to pay for what. We understand what it is to pay for electricity, and that gas and heating will not be provided just like that.

Water must also flow into the house, which means water supply must be paid for. What is drainage on the receipt? Essentially, this is the work of sewerage.

Try not to pay for it, and you will see how good it is to live in a house if you can’t even go to the toilet.

In general, in order for the house to function normally, and for the residents to feel comfortable in it, it is necessary to pay for sewerage. But our inquisitive people need to know how this communal unit is calculated.

In principle, this approach is correct, because water consumption and sanitation services are among the most “fruitful” for deception.

It is not clear where decent amounts of money in bills come from sometimes cause a slight shock, and we need to find out where they came from.

What is drainage and how it differs from water supply?

Paying for sewerage services in an apartment building is one of the important tasks of a resident. We have already dealt with this above. But what is drainage? Many people assume that this service concerns the drainage of used cold and hot water.

Well, this opinion is erroneous, because this is not just some kind of drain. In this case, we are considering a complex system consisting of a huge number of pipes and plumbing fixtures.

The system is very complex and multifaceted, and its maintenance is a difficult and costly process.

Drainage is not even sewerage. Sewerage is part of it, so the concepts under consideration are often confused. But drainage is much more complex. This is a technological process that includes:

Disposal of wastewater from each apartment;
Transportation of sewage around the city perimeter;
Transfer of sewage to treatment facilities;
Subsequent cleaning or disposal of waste.

As you can see, water supply and sanitation services are quite difficult to implement, so it is not surprising that they require exactly the level of payment that utility services and management companies require.

As for the differences between water supply and sanitation, these are two completely different services, and therefore are charged at different rates. Water supply is the supply of hot and cold water to the house. Whereas drainage is the removal of waste water from the house. That is, diametrically opposed concepts that are part of the same chain:

Water comes in;
The tenant uses it according to his needs;
Used water is discharged.

Water supply and sanitation services

Finding out how sewerage is considered is not a problem, but what exactly is included in sewerage and water supply services? Water supply is the provision of cold and hot water. Water should be:

Transparent;
Free from foreign impurities and odors;
With good pressure;
For hot water, temperature is also important - it should not be barely warm.

As for drainage, there are no particularly important requirements. The main thing is that the sewerage system functions and that all wastewater and other waste ends up there. It is advisable that:

There were no blockages in the pipes;
There was no extraneous unpleasant odor entering the apartments from the sewers;
Scheduled debugging of the system was carried out regularly, and if the need arises, the management company should send employees to fix the problem.

The sewerage system is managed by a management company. But the tenant is also responsible for water supply and sewerage services. This is especially true for the occurrence of blockages in the sewer system.

If the problem is serious, other residents of the house were affected by it, and restoring the clogged system requires financial investments, the culprit of the situation may incur administrative liability.

And don’t think that it’s difficult to figure out the culprit - in fact, it’s not.

Regulatory framework and definitions

Hot water, centrally supplied to consumers, in accordance with the provisions of the Government of the Russian Federation No. 354 of 05/06/2011, is one of the communal resources. A utility service is the provision of a resource to the consumer by the service provider (provider).

That is, in the case of hot water supply, the utility service is the supply of hot water of the required parameters to apartments in apartment buildings, dorm rooms, enterprises and public buildings (hospitals, laundries, kindergartens, etc.).

The heating network provides services for the supply of hot water to residents, and it is also responsible for providing centralized heating of residential and public buildings.