Personal account of an individual GIS Housing and Communal Services

The State Utilities System was created to provide access to data that relates to the activities of public utilities. Users can find out the cost of tariffs for services, the presence of debts and fines for a certain period. Individuals or legal entities can log into the gis system. You need to go to the official website and go through the registration procedure.

Among the main services provided by the system are:

• Providing data on the presence of debts for a specified period for real estate owners.
• Providing information on the availability of contracts with organizations and services. A complete list of housing council members, data on repair work.
• Accounting for indicators of measuring equipment.
• Statistical data on real estate.
• Making payments for services online using a personal account.
• License check.
• Writing and processing complaints about utility services.

Depending on the agreement with the management company, the listed government services may differ. All information about residents and personal accounts is posted directly by the organization.

Registration

To gain access to all the capabilities of the system, you must register with GISKKH RU. An account is created on the official portal for the provision of public services. You must select the appropriate registration field. Next, fill out the registration form. It is required to confirm the authenticity of the entered data using one of the available methods to choose from.

After creating an account, logging into the Housing and Communal Services GIS will not be difficult. You need to go to the main page of the government services website. By clicking on the appropriate “Login” button, the user is redirected to the login form.

To enter the personal account of an individual, you must use the data that was entered at the time of registration. A user login and password are enough. If you are logging in for the first time, you must confirm your agreement with the rules for using personal data. The citizen is redirected to his personal account.

In the top corner there is help information, which contains answers to basic questions and recommendations. Cases are described when the management company refuses to create personal accounts for residents or does not provide complete information about the property.

Logging into your organization’s personal account is practically no different. The main difference is that you need to send an application in the prescribed form to the official website. An electronic signature of the head of the organization is required. After registration, you must confirm the user agreement. Further, the management company, through the personal account of the legal entity GIS Housing and Communal Services, has the right to post information about the residential complex, add and update lists of residents.

Registration in GIS housing and communal services

Advice from lawyers:

1. Who pays for the registration of the Manager in the GIS Housing and Communal Services?

1.1. Good afternoon Payment of associated expenses is the responsibility of the organization.

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Consultation on your issue

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2. We are TSN-3 entrances and HOA-2 entrances House-5 entrance. TSN has rent debtors. The house has one registration address, except for the apartments specified in the charter. Due to the registration of GIS Housing and Communal Services, it is not possible to register two cooperatives at the same address. TSN is being liquidated. Does the HOA have the right to be the legal successor of TSN for debts? Does the HOA have the right to inform the employer about rent debts about his employee with a deduction from the salary.

2.1. Hello. The HOA can do this only with the DIRECT and WRITTEN consent of the debtor. Otherwise, there is criminal liability under Article 137 of the Criminal Code of the Russian Federation. Money can only be withheld by court order.

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3. What data must the owner of the apartment provide to the board of the housing cooperative for registration in the GIS Housing and Communal Services? Please list the required personal data.

3.1. Submit the data that will be requested from you - this is information about the document on the basis of which you are the owner of the apartment - an extract from the register of rights (your name, number and date of registration are indicated there)

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4. Who should pay for the services for registration in the GIS if we organized TSN on March 1, 1917, but the management company remained the Housing and Communal Services Department and we have no funds, neither cash nor in our accounts.

4.1. Hello. Registration must always be paid for by the persons responsible for creating the TMN, in this case the homeowners.

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5. We, the owners of the house, held a general meeting of the residents of the house in person. We prepared the following documents: minutes of the meeting, a sheet for registering those present at the meeting, and a sheet for notification of the meeting and the agenda. Should we have completed any other paperwork? All these documents were transferred to the Criminal Code. Are we obligated, in accordance with the new rules, to notify about the holding of a meeting of the GIS Housing and Communal Services and, if so, how to do this? Or the Criminal Code should do it. Thank you!

5.1. The procedure for holding general meetings of owners of apartment building premises is regulated by articles 44-46 of the Housing Code of the Russian Federation. Based on these articles, the documents you listed are quite sufficient. The management company itself must notify the State Information System of Housing and Communal Services.

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5.2. Or the Criminal Code should do it. The responsibility for notifying interested parties is assigned to the management company; they can send a notice of a general meeting indicating the time and address of the meeting.

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6. Contracts for utilities. The services were contracted by the HOA. question IN OTHERS - REGISTRATION IN THE GIS Housing and Communal Services - THERE, THE OWNER'S PASSPORT DATA AND CERTIFICATE OF REGISTRATION OF THE APARTMENT IN JUSTICE ARE ENTERED INTO THE PERSONAL ACCOUNT OF THE APARTMENT OWNER. WE ARE READY TO PROVIDE CONTRACT AND GENERAL INFORMATION ABOUT THE HOUSE.

6.1. Hello. If you are concerned about your personal data, do not provide it. But in certain cases, consent to provide personal data is an integral part of the contract, so the contract may not be concluded in the absence of your consent.

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7. The chairman of the HOA submitted an application for dismissal from his position on March 31, 2015. But after that, the general meeting of owners was no longer held, so there is no chairman at the moment. The administration sends letters asking for information about registration in the State Information System for Housing and Public Utilities and threatens them with fines. What to do?

7.1. We urgently need to elect a chairman, there is no other way.

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8. In connection with the registration of the housing stock in the Housing Information System, the question arose - what to do with the law on personal data? When entering data into a personal account, it is necessary to enter the owner’s passport data, property certificate data, etc. Many owners are categorically against making their data public. How to deal with this? General information about the house - year of construction, number of apartments, etc. We are ready to provide, but what about personal data?

8.1. Hello. Why is this public knowledge? When concluding a contract for the supply of utilities, all this data must be indicated.

Did the answer help you?YesNo

9. How to properly format a letter to the city administration? Subject of the letter: It is necessary to enter the address of the organization into the Federal Information Address System, in connection with registration in the GIS Housing and Communal Services and ISIDA.

9.1. Submit an application in accordance with Order of the Ministry of Finance of Russia dated December 11, 2014 N 146 n “On approval of application forms for assigning an address to an addressing object or canceling its address, decisions to refuse to assign an address to an addressing object or canceling its address”

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Entrance

After completing the registration process in the GIS, you can go to the personal account of the GIS Housing and Communal Services. The user needs to go to the website for the provision of government services. After this, you need to click on the “Login” button. A form appears with your username and password. You must enter the information provided during registration.

After a few seconds, the user is redirected to their profile page. The main page contains the main functions. The user can use help to help understand the management features. There is a settings item where you can specify additional login information.

About the system

Source: RosKvartal® - Internet service No. 1 for management organizations
GIS housing and communal services - a unified federal centralized information system that operates on the basis of software, hardware and information technology.

The system is designed to collect, process, store, provide, post and use information about

(Part 1, Article 2 of Federal Law No. 209-FZ dated July 21, 2014):

• housing stock,
• cost and list of services for managing common property in apartment buildings,
• works on maintenance and repair of equipment,
• provision of CG and supply of resources,
• the amount of payment for residential premises and utilities,
• debt for the specified fee,
• about utility and engineering infrastructure facilities,
• other information related to housing and communal services.

GIS Housing and Communal Services ensures the implementation of the order of the President of the Russian Federation dated October 13, 2011 No. Pr-3081 on the creation of a single information resource for gaining access to information in accordance with the current standards of activity of public utility organizations, including information on the cost of services, accounts payable and on setting tariffs for the next period of regulation, as well as organizations operating in the field of management of apartment buildings. The system was put into commercial operation on July 1, 2016.

The development is based on two federal laws:

• Federal Law of July 21, 2014 No. 209-FZ “On the state information system of housing and communal services,” which describes the requirements for creating the system, the types of information that must be posted in it, and provides for liability for non-posting of information.
• Federal Law of July 21, 2014 No. 263-FZ “On amendments to certain legislative acts in connection with the adoption of the Federal Law “On the State Information System of Housing and Communal Services.” These changes affected certain articles of the Housing Code of the Russian Federation, the Code of Administrative Offenses of the Russian Federation and other legislative acts of the Russian Federation.

The placement of information in the system is regulated by Order of the Ministry of Telecom and Mass Communications of the Russian Federation and the Ministry of Construction of the Russian Federation dated February 29, 2014 No. 74/114/pr.

The order contains 16 sections that contain requirements for information providers in the GIS housing and communal services. The tenth section provides a list of information that management organizations should place in the Housing and Communal Services GIS.

Also, the Ministry of Telecom and Mass Communications of the Russian Federation and the Ministry of Construction of the Russian Federation have issued a number of joint orders that regulate the placement of information in the GIS housing and communal services. They indicate the information that information providers must place in the GIS Housing and Communal Services, the procedure for working in the system and the timing of posting certain types of information.

• Notations and abbreviations
• Joint orders of the Ministry of Construction of the Russian Federation and the Ministry of Telecom and Mass Communications of the Russian Federation
• Information providers
• Users of information
• Which sections of the GIS Housing and Public Utilities are filled out by the management authority, homeowners' association, residential complex and housing cooperative?
• Procedure for posting information
• Methods of posting information
• Deadlines for posting information
• Responsibility for non-placement
• Documents in GIS Housing and Communal Services
• Registration in the system

Source: RosKvartal® - Internet service No. 1 for management organizations

Access recovery

If your password has been lost, you can restore access to your GIS Housing and Communal Services personal account. You need to do the following:

• Go to the government services website. Click on the “Login” button. In the lower corner of the login form, select “Recover Password”.
• The next window asks you to enter the mobile phone number or email address to which your account is linked.
• After finding the relevant data, the user is redirected to the next tab. Here you must enter your SNILS number.
• Next, a message with a password recovery code will be sent to the specified number or address. A notification about the process of creating a new password will appear on the screen of the government services website.
• Next, a window appears in which you need to enter a code. After this, just enter and confirm the text of the new password. It is recommended to choose reliable combinations.

After clicking the “Create” button, the procedure is completed. Now you can log into the personal account of the legal entity GIS Housing and Communal Services. After recovering your password, you can use the page as usual. Login follows the principle described above.

What is a payment document identifier

The full payment document identifier (PD) is a special alphanumeric code that consists of 18 characters. This GIS account is entered into the document by the housing and communal services company so that the end consumer can pay for utilities using this GIS account. This code is useful both for paying utility bills at the bank and for paying online. The housing and communal services identifier in the Housing and Communal Services GIS contains information about the residential premises, the consumer, and so on. The code consists of 18 characters; The account itself can be divided into three main blocks:

• Single personal account (USA). This block contains information about the premises and the person who is the end consumer. Number of characters - 10 pieces. This account is assigned not by the management that provides the services, but by the GIS site itself.
• Housing and communal services code. This block contains information about a specific service (water supply, electricity supply, gas supply, cleaning the area around the house, and so on). Number of characters - 3 pieces.
• Payment document identifier. This block contains information about the payment order, according to which the consumer will pay for utilities. Number of characters - 5 pieces.

Below we will look at GIS housing and communal services identifiers in more detail.

Single personal account

A single personal account (UPA) is a code that contains information about the premises and about the consumer who must pay fees for the provision of housing and communal services. A single personal account consists of 10 characters: the third and fourth characters are letters, and all other characters are numbers.

Important! This code is needed so that the operator of the housing and communal enterprise understands that this payment relates to the GIS housing and communal services. Also, using this code, the enterprise operator identifies the residential premises and the owner of this premises, on whose behalf payments are made.

A single personal account is created automatically by the GIS housing and communal services system using the random number generation method. A new ELS is created in the following cases:

• Adding a new personal account.
• The appearance in the GIS housing and communal services system of a new residential premises owned by a person.
• The appearance of a person who will act as the owner of the residential premises. If the owners of the premises are several people, then new ULS will be created for each owner.

Service ID

The housing and communal services identifier in the Housing and Communal Services GIS is a special code. It contains information about the dwelling and the consumer, as well as information about the type of utility service. The housing and communal services identifier consists of 13 characters, which have the following meaning:

• The first 10 characters represent the ELS, which is generated when registering a home, adding an account, or adding a new consumer.
• 11, 12 and 13 characters are a special code that contains information about the utility services that the utility company provides to the consumer. The 11th character is a special delimiter character that separates the ELS from the utility identifier.

Payment document ID

The GIS account of a payment document is a special code that contains information about the residential premises, consumer and type of utility service, as well as information about the payment document. The GIS account of a payment order consists of 18 characters, which have the following meaning:

• The first 13 characters represent the identifier (which in turn consists of the ELS number and a special code that identifies the utility service).
• The 14th character is a special separator character that separates the service identifier from the payment document account.
• The 15th digit is the last digit of the year.
• The 16th and 17th characters are the serial number of the month.
• The 18th character is the number of the payment document (usually the consumer receives only one payment per month, so most often the 18th character has the value 1).

Table

The table provides a breakdown of all the symbols that are included in the GIS payment order account:

Example of a payment document identifier for GIS Housing and Communal Services

Now let's try to decipher the account ourselves. If you have received a notification indicating GIS account 84ba642319-02-8011. Such GIS housing and communal services identifiers are deciphered:

• 84ba642319 is ESL. This value is randomly generated once each time a new account, owner, or property is added.
• 02 is the service number. Numbering is carried out by utilities, so this symbol does not have a single interpretation; in one case, this code will mean hot water supply, and in another case, gas supply, and so on.
• 9011 is information about the document. Symbol 8 is 2019
• year, 01 is January, 1 is the document number.

What we get as a result: 84ba642319-02-9011 - this is the first payment document for January 2020 for service number 02, which was provided to consumer number 84ba642319.

Possibilities

After creating a personal account for an individual, you can perform a wide range of actions. Among the main useful functions of the service:

• Making payments for the provision of utility services.
• View information about the residential premises of the property.
• View and enter new data on the indicators of counting equipment.
• Taking part in voting in a residential complex.
• View data on property rights, contracts, other residents.
• Sending messages of various nature to the management organization and authorities.

You should carefully review the guidelines and requirements before using the service. The government services website has reference information that contains information on how to register in the system. You can read the detailed user instructions.

KomiOnline

Monday, October 19, 2020, 13:45 10982 1

KomiOnline found out why and for whom the GIS housing and communal services is being developed.

What is GIS housing and communal services?

The State Information System for Housing and Communal Services (GIS Housing and Communal Services) is a unified federal centralized information system. In fact, this is one of the subsections of the government services website, created for narrower purposes.

What is it created for?

The purpose of creating a GIS for housing and communal services is to provide citizens, authorities, local governments and organizations with information about housing and communal services.

Who will populate the site?

Information in the GIS Housing and Communal Services will be posted by state and local government bodies, management and resource supply organizations, local public associations, housing cooperatives, and persons involved in the maintenance of the common property of apartment buildings.

Why do people need GIS Housing and Communal Services?

On the website of the GIS Housing and Communal Services it will be possible to obtain complete and up-to-date information about the people managing apartment buildings (about management and resource supply organizations), about the work performed (maintenance and repairs, including major ones), about charges for housing and communal services. In addition, in the GIS Housing and Communal Services, citizens will be able to create electronic votes, which can be used to express opinions at a general meeting of owners on any issues related to the management of the house. Also, through the system it will be possible to send requests to organizations and regulatory authorities, enter readings from utility consumption meters, pay outstanding bills, and enter into contracts, including for house management and the supply of utilities.

Why is GIS housing and communal services needed by managers and resource supply organizations?

Information posted once will allow management companies, homeowners associations and utility service providers to use it repeatedly for various reports, which will simplify the process of interaction with consumers and authorities. Users will be able to take meter readings, enter into contracts with each other and with homeowners, work with citizens’ requests and send requests to regulatory authorities.

Why do the authorities need GIS Housing and Communal Services?

The system will allow authorities to make informed decisions in real time based on the analytics contained on the website.

When will the system start working?

On August 5, 2020, the Komi government entered into an agreement with the Ministry of Communications and Mass Communications of Russia, the Ministry of Construction and Housing and Communal Services of the country and the operator of the GIS Housing and Communal Services (FSUE Russian Post) on the trial operation of the system. According to the law on GIS housing and communal services, information providers from the region are required to post data in GIS housing and communal services within four months from the date the agreement comes into force. Work is currently underway to register them, so it is not yet available to citizens. In the near future, seminars will be organized with all information providers on working in the system. The system is planned to be put into operation no later than July 1, 2020.

Photo from the site dom.gosuslugi.ru

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In your personal account there is a page with payment history. You can view all payments made for the current year. Just go to the tab with payment of utilities. The corresponding page provides a detailed report for the specified time period.

Registration in GIS is quite fast. Creating a personal account allows you to monitor the current condition of your home. This simplifies the procedure for paying for services and monitoring resource consumption. GIS housing and communal services is a multifunctional and practical tool.

State Information System of Housing and Communal Services

The State Information System for Housing and Communal Services (hereinafter referred to as the GIS Housing and Communal Services system) is being created by the Ministry of Telecom and Mass Communications of Russia jointly with the Ministry of Construction of Russia and the Federal State Unitary Enterprise "Russian Post" (Operator of the GIS Housing and Communal Services) in accordance with the adopted Federal Laws of July 21, 2014 No. 209-FZ "On state information system of housing and communal services" and No. 263-FZ "On amendments to certain legislative acts of the Russian Federation in connection with the adoption of the Federal Law "On the state information system of housing and communal services".

GIS Housing and Communal Services is a single information resource (dom.gosuslugi.ru) in the housing and communal services sector. The system consists of an open part, where publicly available information is posted, and a closed part (personal accounts of citizens, authorities and participants in the housing and communal services market).

The key principle of the GIS housing and communal services is the economic motivation of housing and communal services market participants to place information in the system in a timely manner and in full. For these purposes, a norm has been introduced into the housing legislation providing for the possibility of not paying for housing and communal services provided until information on charges for housing and communal services with the corresponding calculations is posted in the system.

This system will allow citizens to receive complete and up-to-date information about management and resource-supplying organizations, about housework performed, including major repairs, and services provided, about charges for housing and communal services, and for authorities to make informed management decisions based on the analytical information contained in the system, throughout the country in real time.

In the GIS Housing and Communal Services, citizens will be able to vote electronically on issues of house management, determine ratings of management organizations, send appeals to organizations and regulatory authorities, enter meter readings and make payments according to issued payment documents, as well as enter into contracts, including for the management of an apartment building home and provision of utilities.

The system provides the ability to work with free round-the-clock access to all regulatory legal acts of the Russian Federation.

The GIS Housing and Communal Services provides for a forum, posting news and other useful information in the housing and communal services sector, registers of organizations in the housing and communal services sector registered in the system, displaying their location and serviced houses on the map, registers of housing facilities, registers of licenses of management organizations, registers of inspections, as well as generation of analytical reporting both in the context of individual regions and municipalities, and participants in the housing and communal services market.

The system receives information from government information resources; unified directories and classifiers are maintained that will allow organizations to place unified information in the system in a structured form.

Housing and communal services will become a convenient tool for managers and resource supply organizations in their work. The system is built on the principles of one-time placement of information in the system by organizations in the housing and communal services sector and repeated use of it. It is planned to transfer the reporting of such organizations to automatic mode in electronic form and to significantly simplify the process of their interaction with authorities.

Also, management and resource-supplying organizations will be able to receive meter readings for utility services provided in the system, issue payment documents and monitor the status of settlements, enter into agreements in the system both among themselves and with owners, work with citizens’ appeals, and also send appeals to regulatory authorities themselves. .

In order to introduce public control mechanisms, the system provides for the possibility of comparing the cost of work and services of organizations in the housing and communal services sector, familiarizing with the results of inspections by regulatory authorities, monitoring the implementation of capital repair programs, relocation from dilapidated housing, and modernization of utility infrastructure facilities.

presentation of GIS housing and communal services in MS PowerPoint format

Links:

1. Official website of GIS Housing and Communal Services
2. More information about GIS Housing and Communal Services on the website of the Ministry of Telecom and Mass Communications of the Russian Federation
3. Federal laws and other regulatory legal acts of the Russian Federation

Personal account functionality

The GIS housing and communal services system provides a huge number of opportunities for users. In particular, everyone can:

• Check the status of payments in your personal account, and also monitor the accrual of fees. By logging into your account, you can quickly pay for this or that service.
• Discuss issues of primary importance on the forum.
• View and participate in the formation of ratings of management organizations.
• Receive data regarding the calculation of the cost of utility services.
• Keep up to date with changes in current legislation.

The creators of the system report future plans regarding optimizing the performance of the resource, as well as the formation of a simple and pleasant interface, in order to improve the convenience of the site for each user.

The portal always promptly updates reference information, the right of access to which any of the registered users has.