Sanitary rules of maintenance - 147 tips from lawyers and lawyers

How a management company works with the rules and regulations for the technical operation of housing stock No. 170 in 2020

Noise reduction and soundproofing of premises 4.10.5. Thermal insulation of enclosing structures

Maintenance and repair of engineering equipment 5.1. Heat supply 5.2. Central heating 5.3. Hot water supply 5.4. Decentralized heat supply 5.5. Internal gas supply devices 5.6. In-house electrical, radio and television equipment 5.7. Ventilation 5.8. Internal water supply and sewerage 5.9. Garbage chutes 5.10. Elevators
Features of maintenance and repair of residential buildings in various territories 6.1. Basic provisions 6.2. Areas of subsidence soils 6.3. Areas of saline soils 6.4. Areas of mined territories 6.5. Seismic areas (6 points and above) 6.6. Permafrost areas

Appendix No. 1: (recommended) Frequency of planned and partial inspections of elements and premises of buildings Appendix No. 2: Time limits for troubleshooting when performing unscheduled (unforeseen) routine repairs of individual parts of residential buildings and their equipment Appendix No. 3: (recommended) Logbook for recording inspection results residential building Appendix No. 4: (recommended) List of works on the maintenance of residential buildings Appendix No. 5: Journal of registration of requests from the population for the prompt elimination of faults and damage to engineering equipment in a residential building (sample) Appendix No. 6: (recommended) Integrated standards for the duration of routine repairs of residential buildings houses Appendix No. 7: (recommended) List of works related to routine repairs Appendix No. 8: (recommended) Approximate list of works performed during major repairs of housing Appendix No. 9: (recommended) Certificate of readiness of the house for operation in winter conditions Appendix No. 10 : (recommended) Furnace malfunctions, causes and methods for eliminating them Appendix No. 11: (recommended) Schedule for quality control of water temperature in heating systems at various calculated and current outside air temperatures (with calculated differences in water temperature in the heating system 95-70 and 105- 70°C)

What determines the price of real estate maintenance?

Cooperation with each new Client at FACILICOM begins with studying the characteristics of the property and the customer’s needs. This allows you to create an offer that is optimal in terms of cost and conditions.

The price of comprehensive services is determined taking into account the following factors:

area of premises and adjacent territory;
complexity of engineering networks;
current state of infrastructure;
complex of necessary works;
the presence of emergency equipment requiring urgent repairs.

We have optimized all work processes, which allows us to offer real estate service conditions that are truly beneficial for the Client’s business.

On approval of the Rules and Standards for the technical operation of the housing stock

3 tbsp. 162 Housing Code of the Russian Federation). If the house is managed by a homeowners association, specific measures should be reflected in the annual plan for the maintenance and repair of common property in the apartment building, which is approved by the general meeting of members of the partnership (clause 8, clause 2, article 145 of the Housing Code of the Russian Federation). Despite the existence of Rules for the maintenance of common property and the requirement to specify the list of works and services in the contract, the Rules for the operation of housing stock remain one of the most important documents regulating the activities of organizations managing apartment buildings. The above is confirmed, first of all, by extensive arbitration practice, according to which failure to comply with the document in question constitutes an offense under Art. 7.22 Code of Administrative Offenses of the Russian Federation. In addition, we consider it necessary to recall the legal position of the Presidium of the Supreme Arbitration Court, set out in Resolution No. 6464/10 of September 29, 2010. Requirements and standards for the maintenance and servicing of the housing stock are determined by the Rules and Standards for the Technical Operation of the Housing Stock, approved by Resolution of the State Committee of the Russian Federation for Construction and Complex dated September 27, 2003 N 170, which are registered with the Ministry of Justice of the Russian Federation on October 15, 2003 under N 5176, published in " Rossiyskaya Gazeta" dated October 23, 2003 N 214 and are binding on both premises owners and management organizations. The said document lists what exactly should be included in the maintenance and maintenance of a house, and also indicates the parameters and conditions that, for the safety of people and the safety of a residential building, the building structures of this house must in any case meet, regardless of the wishes of the owners of its individual premises and inclusion them the corresponding works and services into an agreement with the management company... The state, based on the balance of private and public interests, has normatively determined the level of condition of residential buildings, which must be maintained at the expense of the owners by means of management companies, and has created a body competent to monitor compliance with established requirements , - the state housing inspection... All current, urgent, mandatory seasonal work and services are considered provided for in the contract by virtue of the standards for maintaining the house as an object and must be carried out by management companies, regardless of whether the corresponding specific actions are mentioned in the contract and whether there is a need for them implementation of a special decision of the general meeting of owners of premises in the house. Let us summarize what the arbitrators said: The rules for the operation of housing stock establish a list of those measures that in any case must be implemented in relation to apartment buildings. We emphasize that the Rules for the operation of housing stock have not been repealed. They (in terms of establishing requirements for the maintenance and repair of the housing stock) do not contradict the Housing Code of the Russian Federation and the Rules for the maintenance of common property, so there is no reason to consider them no longer in force.

Maintenance standards for residential buildings or what is contained in utility standards?

18.06.2012

Water / Water outages

Our company conducted an expert comparison: to what extent the approved timeframe for troubleshooting corresponds to the actual efficiency of organizations servicing the housing stock.

According to the decree of the State Committee of the Russian Federation for Construction and Housing and Communal Policy dated September 27, 2003 “On approval of rules and regulations for the technical operation of housing stock,” such a simple problem as a roof leak must be repaired by utility services within 24 hours. But in practice, such repairs are delayed for a period of three days to one week.

Our company conducted an expert comparison: to what extent the approved timeframe for troubleshooting corresponds to the actual efficiency of organizations servicing the housing stock.

Residential building emergencies fall into several categories depending on where the accident occurs: roofing, walls, windows and doors, interior and exterior trim, flooring, heating, plumbing, electrical, and elevator.

For example, leaks in individual roof networks must be eliminated within one day. This is included in the standards for servicing residential buildings. It is necessary to distinguish between such things as localizing an accident, which can actually take one day, and completely eliminating the leak. For some reason, not a single resolution shares such concepts. A leak can be localized in less than a day. But localization, rather than complete elimination of the problem, will lead to a repeat accident. To really eliminate a roof leak, you will need to open a significant part of the roof, find out the causes of the accident, prime it, and weld the leak directly. Even in the warm season, these actions will take a week at best.

Another example: the loss of connection between individual bricks and the masonry of external walls, threatening their falling out - this problem, according to the standards for maintaining residential buildings, must also be corrected within 24 hours, immediately fencing off the danger zone. We must again draw attention to the need to distinguish between localization and complete elimination of an accident. Fixing this problem does not mean taking two bricks and hammering them back in with a trowel, although our utility services often do just that. With this approach to solving the problem, the repair will actually take a day or less. What if the collapse is serious? In addition, patched masonry of external walls does not guarantee that the wall will not go “for a walk”, because there is also internal masonry, and responsible operators are obliged to check its condition: how much damage is there, how long it was exposed to external influences while the external masonry was missing . Or maybe there was a crack along the wall? The resolution does not specify such factors, but I can say that just installing one lift will take quite some time. In addition, cement and bonding materials must be applied sequentially and allowed to dry sequentially. Therefore, high-quality repairs will take a week, no less.

The same applies to broken glass, torn windows and damaged window sashes. In winter, they need to be repaired or replaced within 24 hours. Garbage chutes and elevator malfunctions must be repaired within 24 hours.

I wonder why the glass in a window needs to be replaced within a day in winter, but in summer the period for replacing window glass extends to three days? That is, in winter the master quickly measures the window, goes to the warehouse to get the glass, cuts it to size and replaces it, but in the summer he can take his time? This is a very unclear and controversial point of the resolution, especially since in practice the window in the entrance often remains damaged for months at any time of the year... As for elevators and garbage chutes, in poorly managed houses they take months to repair and then break down again. This is a direct consequence of the fact that the management company enjoys complete impunity.

Utility workers are given a full five days to repair damage to the organized drainage system (drainpipes, funnels, elbows, marks, etc.). This work must be carried out instantly! and eliminating the consequences in a maximum of one day. And it’s not even a matter of flooding of the foundation, basements, garbage disposals, and, as a result, the unsanitary condition of the house. Lately, during rainfalls, Moscow turns into one big lake. The point here, of course, is that city utilities have forgotten about the necessary regular cleaning of storm drains. This is not within the competence of house managements and management companies. But such a “lake” can easily flood the cables supplying a residential building, which are either grounded or laid in the basement floors of the house. And this is fraught with a whole range of troubles - from a short circuit and a complete power outage to a serious fire. Therefore, if storm water gets close to the house, you need to be ready to respond instantly, and not within five days, as prescribed by the decree. It’s better to carefully monitor the serviceability of the drain.

Sources: finam.info

Standards for cleaning entrances of apartment buildings

It is necessary to wipe with a damp cloth or brush the doors, walls, lampshades, and ceilings of elevator cabins in entrances where there is a garbage chute at least twice a month;

washing windows, their bars, attic stairs, electric meter cabinets, low-current devices, mailboxes, sweeping dust from ceilings is required once every year;

Heating devices and window sills should be washed from dirt and dust at least twice every year;

clean the areas at the entrance to the entrances, wipe down metal grates and pits at least once a week.

Responsible for maintaining cleanliness In accordance with the Government Decree, the responsibilities of all public utilities include properly maintaining the load-bearing structures of a residential building, equipment, engineering and technical systems.

Decision of the Supreme Court of the Russian Federation of October 25, 2013

Part 2 of Article 36 of the said Federal Law establishes that the parameters and other characteristics of building structures and engineering support systems during the operation of a building or structure must comply with the requirements of the design documentation. The specified compliance must be maintained through maintenance and confirmed during periodic inspections and control checks and (or) monitoring of the condition of the foundation, building structures and engineering support systems, carried out in accordance with the legislation of the Russian Federation.

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The applicant believes that the prohibition established by the contested order limits his right to freely use his property for entrepreneurial and other economic activities not prohibited by law, guaranteed by Article 34 of the Constitution of the Russian Federation, and prevents the transfer of residential premises to non-residential premises in accordance with the requirements of Articles 22, 23, 24 of the Housing Code of the Russian Federation. In support of his claims, he refers to the decision of the arbitration court, which, including with reference to clause 4.2.4.9 of the Rules, refused to transfer residential premises to non-residential premises due to the lack of technical feasibility of constructing a doorway in the outer wall of the house in place of the existing window opening by dismantling parts of the wall under the window sill for the purpose of organizing an entrance (an entrance device in a window opening, previously increased in height down to the floor slab).

Standards of cleanliness and procedures for cleaning entrances to the microdistrict

Residents can only wait for scheduled repairs and drive away the pests themselves. Where and how to write a complaint If citizens know exactly how often they should clean up their entrance according to the law, but in practice these requirements are not met, SANPIN is not observed, residents of an apartment building have the right to write a complaint. You should proceed as follows:

first, the complaint is filed in the name of the head of the housing and communal services management company, in which the essence of the complaint is described in free form and asked to understand the situation;
if the letter remains unanswered, then the next authority is Rospotrebnadzor;
if ignored, you must contact the Housing Inspectorate of the city or district;
If this doesn’t help, go straight to the Prosecutor’s Office.

In the complaint (can be made in any form) it is important to indicate that the residents of the house do not like the way the management company employee cleans their house. Describe what is included in the concept of “dislike.”

Housing maintenance

Advice from lawyers:

1. Can one TIN and OGRN be produced for two private organizations claiming to service the housing stock, such as LLC “Zhilishchnik” and LLC “Zhilishchnik Zhilishchnik” and LLC “Zhilishchnik Zhilishchnik Zhilishchnik”, they just changed their name. That's all. Order an extract from the Federal Tax Service - everything will be indicated there.

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2. The contract agreement for the maintenance and repair of engineering equipment, building structures, sanitary maintenance of common areas and local areas of residential buildings of the housing stock dated July 1, 2020 was concluded between the Muzh and LLC for one million six hundred thousand (without Federal Law 44), the contract was terminated At the initiative of the LLC, on July 31, 2020, there was a debt left for the HUSBAND, how can I claim it through the court?

2.1. Alexey, you need to go to court with a corresponding claim. I do not exclude the claim of unjust enrichment, in accordance with Art. 1102 of the Civil Code of the Russian Federation.

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3. In the receipt for payment of utility bills, a line has appeared for the contribution for major repairs, and at the same time there is a separate line for maintenance of the housing stock. I heard that you can include one thing on the receipt. Or is it possible to carry out major repairs and maintenance of the housing stock?

3.1. The receipt for major repairs must be separate, because... this is a separate account.

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4. The house was declared unsafe in 2012. Can I avoid paying for living quarters and maintenance of the housing stock?

4.1. Write to the management company a statement on the basis of which law charges for the use and maintenance of housing recognized as unsafe. Also, write a complaint against the District Administration to the Prosecutor's Office that the house was recognized as unsafe in 2012, but until now the residents have not been resettled and are in danger, they live in unsafe housing and the housing and communal services charge fees for maintenance and use as for housing suitable for habitation . The prosecutor's office, within the framework of prosecutorial supervision, organizes an inspection and, if facts of violations of the law are established, will make a proposal to eliminate them. And you will receive a motivated answer. Based on the results of the answer, you will decide on further payment.

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5. The organization is engaged in servicing residential intercoms. An agreement is concluded with residents for installation and maintenance. When there is a change in ownership, sometimes there is an unpaid debt. The new owner did not take information about the existence of debt. Who pays this debt?

5.1. Lolita Borisovna, the debt hangs on the one with whom the contract was concluded (the owner of the apartment who installed this device). So there should be no complaints against you as the new owner.

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5.2. The debt lies with the user who used your services at that time, that is, the seller of the apartment. Good luck…

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6. Now we open our front one to the cap. renovation (9-storey residential building). We pay the Management Company (hereinafter referred to as the Management Company) for the maintenance of the housing stock (this includes payment for organizing and making payments for services and work on the maintenance and repair of common property in the microdistrict and utilities). And the management company wants to charge us (residents) additional money for servicing this special. Accounts. How legal is this? Where to contact?

6.1. And the management company wants to charge us (residents) additional money for servicing this special. Accounts. How legal is this? Where to contact? Write a complaint to the housing inspection. They will check the legality of such a requirement of the Criminal Code.

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6.2. Hello Olga! If you open a special account yourself, the Management Company has nothing to do with it. Write a complaint to the housing inspectorate.

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6.3. The law says nothing about this. You can choose the Regional operator of the capital fund as the account owner. repair. It will definitely be free.

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7. Management company - maintenance of housing, maintenance of housing stock, management of housing stock. Form - LLC. There is a general director - a very busy person. There is a need to empower one of the lawyers of this LLC to work with the LLC’s personnel. What is the best name for the position that would include legal experience and have the authority to manage staff. The need is caused by the difficult situation in the team and the constant absence of the general manager in the workplace.

7.1. What is the best name for the position that would include legal experience and have the authority to manage staff. Depending on what specific powers are needed. What you mean by staff management is unclear... There are many nuances. I advise you to change your lawyer if you have to ask such questions. And if you do ask, then you need to formulate it specifically and precisely, and not in vague concepts.

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7.2. What is the best name for the position that would include legal experience and have the authority to manage staff. Assistant (adviser) on legal issues. Good luck.

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8. According to the competition, one of its subsidiary companies was allowed to work on our house as contractors. They won the competition for housing management and not for maintenance. Now we have a cleaning company with 5 directors. Mechanical workers, electricians and others are listed as contractors. Isn't this a violation of the competition for selecting a management company?

8.1. Hello, I don’t see any particular violations.

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9. In a military garrison that is not closed, there are MKs owned by the Ministry of Defense, there is no municipal housing stock, there is a private sector, a village and a village council. An agreement was concluded between the Ministry of Defense and the Main Directorate of Housing for the maintenance of MKs that are the property of the Ministry of Defense. The GUF insists that the tariff be approved by the local government body. Are their demands legitimate?

9.1. Hello! No.

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10. I ask for your clarification, our company works with the management company under an agreement for full maintenance of the housing stock (Emergency service, cleaners, we carry out repairs, plumbing, we partially repair roofs, which OKVED we belong to.

10.1. which OKVED we belong to? Call the statistics office.. they will tell you all the OKVEDs that you must indicate.. or look for the OKVEDs yourself on the Internet.

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11. The property has been removed from the housing stock and is located in a five-story building. Not currently in use. The service company insists on concluding a service agreement and threatens to sue. On what basis and what are the threats?

11.1. Hello. In any case, you must bear the costs of maintaining common property, Article 154 of the Housing Code of the Russian Federation.

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12. Does the Capital Repair Fund, through the Multifunctional Service Center LLC, have the right to collect funds from the owners of residential premises for major repairs?

12.1. Fundraising can only be carried out if there is an agreement between the LLC and the Capital Repair Fund.

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13. We are a management company for servicing the housing stock of the Russian Ministry of Defense. We were sued by the owner of a car for damages for a damaged car that was hit by a tree located near a residential building that we service. Is the management company responsible for the maintenance of green spaces? In my opinion, according to the order of the State Construction Committee No. 153 of December 15. 1999, the city or municipal government is responsible for the maintenance of green spaces. Am I wrong?

13.1. Hello, by law, and most likely by the charter of your management company, you are required to maintain the area adjacent to your houses. What is important here is not the status of the object, but its location.

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13.2. Nikolay Alexandrovich, If the land plot belongs to the municipality, responsibility for maintaining the territory where pruning needs to be done lies with the city Administration, in particular with the landscaping department. If the site is in common ownership of the residents of an apartment building, in the adjacent and courtyard areas belonging to the owners of the apartment building, the responsibility for the maintenance of such plantings lies with the owners, management organizations, and housing cooperatives. How about in your situation?

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14. I have been living in an apartment for more than a year under a rental agreement for residential premises of a flexible fund (issued by the administration due to an emergency situation in my house), I pay all utilities there. Does he have the right to issue me invoices for technical payments? maintenance, garbage removal and heating management company servicing my apartment in a dilapidated building over the past year, I have not lived or been there. The decree declaring the house unsafe was issued only this year.

14.1. Hello. The right to issue invoices exists. But you must take a certificate of residence at another address and for what reason (!) and payment for services there, and ask for a recalculation.

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15. Can citizens’ late payment of housing and utilities be the reason for the lack of financial resources necessary for the maintenance, maintenance and repair of the housing stock?

15.1. Actually, this is the reason for the lack of funds. The funds collected under the article “Maintenance and current repairs” are used specifically for the maintenance and routine repairs of the housing stock, plus for the salaries of the management company’s employees. Since people do not pay their fees on time, there is not enough money.

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16. The management company refused to service several houses, the housing stock is old, residents’ debts, etc., the administration announced a competition for the management of these houses, but it did not take place and the next one was not earlier than 3 months later, it seems that there will be no takers... what should the residents do? ?

16.1. 1. The management company does not have the right to unilaterally refuse the management agreement. 2. gather at a general meeting of owners and choose a management company yourself, without waiting for a competition. 3. according to competition, tariffs will be higher. Good luck to you.

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17. If the HOA has entered into an agreement with the management company for servicing their housing stock, then the management company must pay its employee for servicing the HOA as an expansion of the service area?

17.1. Expanding the service area WHAT?! The agreement between the HOA and the JSC must indicate WHAT, HOW and FOR HOW MUCH the JSC will provide maintenance and repairs of the apartment building managed by the HOA.

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18. I live in a portable building in a communal apartment with a living area of 43.3 sq.m. According to the accounts, the management company deducts from me for housing maintenance from a total area of 63.9 sq.m. Does the building manager have the right to calculate housing maintenance from the living space or from the total area in a communal apartment of the flexible fund. (hallway, kitchen, bathroom)?

18.1. You use common areas, that's all right. It's not the city that should pay for you.

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19. The court awarded a debt of more than 30 thousand rubles for servicing the housing stock of the management company. On June 8, we made a payment of 1 thousand rubles to the account of the Criminal Code, on June 17, the bailiffs received a decree to initiate enforcement proceedings, which states that within 5 days we are obliged to pay the debt in full, otherwise the accounts will be frozen, what to do. Bailiffs refer to the Criminal Code, the Criminal Code refers to bailiffs. How to properly draw up an agreement for installment payment of a debt Thank you.

19.1. Now the bailiffs need to be paid. The bailiffs have nothing to do with it. The installment agreement will no longer be of interest to the UK. They will be able to collect from you no more than 50% of all income.

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20. I bought an apartment in an apartment building, removed it from the housing stock, registered it as a store and began working as an entrepreneur. The management company (MC) has come up with all sorts of services such as technical maintenance, current repairs of the house, water supply, cleaning the entrance, etc. and started sending invoices, I did not enter into an agreement with them, and I do not want to enter into one. Question: 1) am I obligated to pay their bills!?!?!? 2) whose side will the court be on!?!?!? Thank you!

20.1. 1. obliged. 2. the court will be on the side of the Criminal Code. 99.9% that there is a public agreement.

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When registering an individual entrepreneur, can the address of actual provision of services coincide with the registration address (at home (residential stock)).

The residential apartment building at the address St. Petersburg, Kollontai 5\1 was put into operation in 2013.

The management company services the housing stock, the bulk of the housing stock are blocks of flats and 12-apartment, two-story buildings.

In theory, the wage fund for those serving the population; offices (gorgazov, housing office, etc.)

I am the owner of an apartment in an apartment building. I received two receipts from the capital repair fund: one zero, the other with a certain amount.

We are currently renting to an organization a non-residential detached premises with a plot of land.

The apartment building requires ongoing sewerage repairs in one of the entrances. The method of managing this house is direct.

Our house has 98% wear and tear, should we pay for maintenance of the housing stock to the management company, if not, what law or regulation is there to justify this.

I live in an apartment in a multi-storey building. And in the next payment slip I found the following services that need to be paid for: current repairs of the railway building, tech.

I am the founder of the Management Campaign for Housing Maintenance.

Mandatory cleaning of entrances...

In conclusion Today in the country there are strict standards for cleaning house entrances. They are described in legislative acts: “Rules and norms for the technical operation of housing stock” No. 170; Resolution of the Russian Parliament No. 290; State GOST 51617-2000. It clearly states who should clean the dirty entrance, how often and in what form this happens. Separately, you should touch upon the garbage chute in an apartment building - cleaning it is mandatory. It is held every day. How well a multi-storey building is cleaned can be appreciated by its residents. They have the right to choose their own entrance inspector for sanitary and hygienic control of stairs and other areas of the front door. But don’t put all the responsibility for the entrance onto the cleaners. If residents do not maintain order, create a mess in the garbage collection chambers, and deliberately spoil the appearance of the entrance, then you should not expect a miracle.

Cleaning of entrances by the management company: rules and consequences of non-compliance

From the twenty-third point, one can clearly identify actions related to the maintenance of premises located in an apartment building. These include:

carrying out wet and dry cleaning in halls, vestibules, galleries, corridors, elevator cabins and landings, ramps, staircases;
wiping dust that covers window grilles, window sills, stair railings, electric meter cabinets, mailboxes, low-current devices, door leaves, frames and handles, closers;
cleaning window glass;
removing dirt from protective devices. As a rule, these are metal gratings, cell covers, pits, and textile mats.

Conflict situations and methods for resolving them Today, apartment residents very often encounter poor quality cleaning in their hallways.

Sanitary standards for cleaning the entrances of residential buildings

1 Cleaning legislation
2 Cleaning schedule
3 Quality of cleaning

3.1 Drawings on the walls

4 Where and how to write a complaint

5 In conclusion

Cleanliness is the key to health. Every reasonable person knows about this. Everyone is responsible for the order within the walls of their own apartment - those who want to live comfortably clean almost every day. Cleaning entrances is another matter. According to Article 36 of the Housing Code, this territory is a common area, which means that responsibility for it (including maintenance in proper order) lies with the housing and communal services management company (MC) that manages the apartment building.

Consequently, residents of apartment buildings should not and are not obliged to clean their entrance.

Why you should order building maintenance from us

In this direction, we work on a turnkey basis, that is, the Customer does not have to delve into technological processes. In addition, cooperation with FACILICOM gives businesses the following advantages:

you can refuse to expand the staff;
no need to train and supervise technical staff and managers;
Internal accounting is greatly simplified;
Responsibility for the safety of work is removed.

Call us to see for yourself that the cost of professional building maintenance is much lower than the benefits you receive.

Sanitary standards for cleaning in the entrances of residential buildings

“rules and standards for the technical operation of housing stock” No. 170, approved by the Decree of the country’s political system dated September 27, 2003;
Decree of the Government of Russia No. 290 of April 3, 2013;
GOST of Russia 51617-2000 “Housing and communal services and services. General conditions."

These documents clearly state: who, where and how should clean when it comes to maintaining cleanliness in the entrances. In fact, the entrance cleaner must be guided by these very requirements when carrying out her professional duties. If residents in residential buildings are confident that the entrance cleaner cannot cope with the tasks assigned to her, flagrantly violates laws regarding the maintenance of entrances, or does not show up at her workplace at all, they have the right to complain about her to her immediate supervisor - the head of a specific housing and communal services management company. Frequency of implementation According to the general technical conditions of GOST of the Russian Federation 51617-2000 on housing and communal services, the cleaner must perform the following work:

wet sweep the flights of stairs and landings on the first two floors every day, excluding Sundays, as well as holidays;
the same types of activities, only on the following floors, starting from the third, if in the building:

there is no garbage chute or elevator, the frequency of cleaning is at least twice within one week;
if there is a garbage chute, then its frequency is the same;
there is only one elevator or another garbage chute, it is enough to clean up the mess up to once a week;

Wet clean areas near the garbage loading valve every day.

Rules for the operation of housing stock

Advice from lawyers:

1. Is it possible to use the provisions of the Civil Code of the Russian Federation Article 314. “Date for fulfillment of obligations” in relations between the owner and the management company (MC). There is a resolution of the State Committee for Construction of the Russian Federation No. 170 “Rules and norms for the technical operation of the housing stock.” It spells out the responsibilities of the management company for the maintenance of the housing stock. Do I understand correctly that if the deadline for fulfilling a particular obligation is not directly established, then the 7-day period from the Civil Code of the Russian Federation applies.

1.1. Dmitry, in this case it is necessary to apply the term from the Law on the Protection of Consumer Rights. Sincerely.

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1.2. The law defines the responsibilities of management companies in the housing and communal services sector through numerous regulations. And all of them are based on the Housing Code of the Russian Federation (in terms of articles 154-157,161-165). As for the norms of the Civil Code of the Russian Federation, then exclusively in parts of articles 209-217, 288-293, 683-688.

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2. Can a fine be issued to the owner of a parked car in the courtyard of an apartment building if it interferes with snow removal in the Moscow region? Referring to the law of the Moscow region of December 30, 2014 N 191/2014-OZ “On improvement in the Moscow region”, article 56, part 10. Should snow be removed between cars by hand? According to MDK 2-03.2003 Rules and norms for technical operation of housing stock, clause 3.6.2

2.1. Removing snow between cars is not related to the fact that a particular car interferes with the actions of public utilities or not.

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3. State Budgetary Budgetary Institution Resident while cleaning the roof damaged the glazed balcony (I live on the top floor) They refuse compensation, citing the fact that the balcony is glazed independently and is not a structural part of the house, and accordingly they do not bear responsibility for its damage! Question: Is this so and what points of the Rules and Standards for the Technical Operation of Housing Stock do they refer to?

3.1. If damage is caused, they are responsible, record the damage, draw up a report, contact them with a claim, if they refuse compensation then go to court.

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3.2. Alexander, in any case, it is your property that has been damaged and, accordingly, they must compensate it. We don’t know what they are referring to there; it’s a strange question: why should we prepare their legal position for this organization? That's their lawyer's job. You have the right to go to court.

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4. Rules and regulations for the technical operation of housing stock. MDK 2-03.2003 (approved by Resolution of the State Construction Committee of the Russian Federation dated September 27, 2003 N 170) states that roads should be sprinkled with sand or sand-salt mixture, while the reagent is lying all over Moscow. Is this a violation? Or not, and these rules are only recommendations?)

4.1. Good afternoon. These rules are mandatory for execution by executive authorities of the constituent entities of the Russian Federation, state control and supervision bodies, and local government bodies. Yes, this is a violation if it is established.

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5. Is Resolution of the State Construction Committee of the Russian Federation dated September 27, 2003 N 170 “On approval of the Rules and Standards for the Technical Operation of the Housing Stock” currently in effect?

5.1. Resolution of the State Construction Committee of the Russian Federation dated September 27, 2003 N 170 “On approval of the Rules and Standards for the Technical Operation of the Housing Stock” is currently in force.

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6. Look at ORDER 170 of September 27, 2003, Resolution of the State Construction Committee on the approval of the Rules and Standards for the technical operation of the housing stock. Everything is perfectly said there. The main walls were not broken; there were no additional extensions.

6.1. Good afternoon. I understand your desire to receive confirmation that the court’s decision is illegal, but firstly, in the order you cited, it is not indicated anywhere that redevelopment is precisely the transfer of the main walls, and secondly, clause 1.7.1 provides an approximate list of what can be redevelopment and your situation clearly fits there. And the most important thing is this definition, which is contained in Part 2 of Article 25 of the Housing Code of the Russian Federation - Redevelopment of a residential premises is a change in its configuration, requiring changes to the technical passport of the residential premises. If you removed any partitions that were reflected in the technical passport, then these changes must be made in the technical data sheet. the passport and, accordingly, these works are redevelopment.

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7. According to the Decree of the State Construction Committee of the Russian Federation No. 170 “On approval of the Rules and Standards for the Technical Operation of the Housing Stock”, it is not allowed to: use basements and technical underground areas by residents for economic and other needs without the appropriate permission. Tell me what permission you are talking about, and where is the link to it?

7.1. According to the text - from the persons responsible for maintaining such property in proper condition, ensuring its normal functioning and the fulfillment of all intended tasks. Figuratively - from the chief engineer responsible for production activities in a specific management company.

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8. What is more important for the Management Company - Rules for the maintenance of apartment building property or the Decree of the State Construction Committee ON APPROVAL OF RULES AND STANDARDS FOR TECHNICAL OPERATION OF THE HOUSING STOCK?

8.1. Both documents of the Government of the Russian Federation 307 and 491 - Rules for the provision of utility services are valid for the Criminal Code. Good luck to you and all the best.

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8.2. The Criminal Code must comply with both regulatory steam acts and they do not contradict each other. about the problem you are experiencing.

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8.3. It is not possible to choose here, both documents are the same for compliance. Contact the lawyers of our website for free answers to your questions. Good luck to you.

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9. Today they brought me an order, according to the rules and regulations for the technical operation of the housing stock (Resolution of the State Construction Committee of Russia dated September 27, 2003 No. 170), owners of residential premises are prohibited from: 1. Unauthorizedly re-equipping a balcony without a project... Provide a project for re-equipping the balcony (in the absence of technical documentation to dismantle the balcony canopy).

9.1. Dear Inessa, what is your question? The regulation is based on the law, since the conversion of a balcony requires permission and approval.

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10. Is Resolution of the State Construction Committee of the Russian Federation dated September 27, 2003 N 170 “On approval of the Rules and Standards for the Technical Operation of the Housing Stock” valid?

10.1. Yes, Resolution of the State Construction Committee of the Russian Federation dated September 27, 2003 N 170 “On approval of rules and regulations for the technical operation of housing stock” is in force.

Did the answer help you?YesNo

11. Is Resolution of the State Construction Committee of the Russian Federation dated September 27, 2003 N 170 “On approval of the Rules and Standards for the technical operation of the housing stock” legal today?

11.1. Good afternoon Yes, it, Resolution of the State Construction Committee of the Russian Federation dated September 27, 2003 N 170 “On approval of the Rules and Standards for the Technical Operation of the Housing Stock” has not been canceled.

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11.2. Good afternoon. Resolution of the State Construction Committee of the Russian Federation dated September 27, 2003 N 170 “On approval of the Rules and Standards for the Technical Operation of the Housing Stock” is currently applied.

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12. Resolution of the State Construction Committee No. 170 “On approval of the Rules and Standards for the Technical Operation of the Housing Stock” dated September 27, 2003 is mandatory.

12.1. Since this is how it is formulated “On approval of the Rules and Norms of Technical

exploitation of the housing stock" and has not yet been canceled - yes.

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13. What laws and regulations should be included in a claim against the Criminal Code for deratization? I indicated the law on the protection of consumer rights, “Rules and norms for the technical operation of housing stock,” approved by Decree of the State Construction Committee of the Russian Federation dated September 27, 2003 No. 170. What else needs to be specified? Thank you!

13.1. Hello, you better write a complaint to Rospotrebnadzor. It is not necessary to indicate norms and articles in the complaint. This way the management company will fulfill your requirements faster. Thank you for visiting our website. Always happy to help! Good luck to you.

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14. If this norm is violated, where should I go? Can I go to the Manager? Resolution of the State Construction Committee of the Russian Federation dated September 27, 2003 N 170 “On approval of the Rules and Standards for the technical operation of the housing stock” 3.2.16. Placing household items, equipment, inventory and other items on staircase landings is not permitted. Entrances to staircases and attics, as well as approaches to firefighting equipment and inventory, should not be cluttered.

14.1. You can contact the management company.

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15. Is clause 3.2.9 still in effect today? Rules and norms for the technical operation of the housing stock MDK 2-03.2003.

15.1. Go to SPS online and take a look.

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16. Are all housing and communal services organizations required by law to comply with the Law of the Rules and Standards for the Technical Operation of the Housing Stock, approved by Resolution of the State Construction Committee of the Russian Federation dated September 27, 2003 √170?

16.1. In accordance with the preamble of the said Resolution, these rules are mandatory for execution by executive authorities of the constituent entities of the Russian Federation, state control and supervision bodies, and local government bodies. The following is 1.1. These Rules and Standards for the technical operation of the housing stock determine the requirements and procedure for maintenance and repair of the housing stock in order to: ensure the safety of the housing stock of all forms of ownership; carrying out a unified technical policy in the housing sector, ensuring compliance with the requirements of current standards for the maintenance and repair of residential buildings, their structural elements and engineering systems, as well as adjacent areas; ensuring compliance with established standards for maintenance and repair by owners of the housing stock or authorized managers and organizations of various organizational and legal forms engaged in servicing the housing stock.

Thus,
all
organizations engaged in servicing the housing stock, including HOAs, are required to comply with the Order.

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17. The management company refuses to make repairs at the entrance, citing the absence of a decision on repairs in the minutes of the general meeting of the MK. Their refusal is authorized either on the basis of the Rules and Standards for the Technical Operation of the Housing Stock, approved. By Decree of the State Construction Committee of the Russian Federation No. 170 they are required to make repairs.

17.1. The owners are required to maintain (provide maintenance services) the common property; the minimum list of works and services is defined in Decree of the Government of the Russian Federation No. 290, and the list of works on current repairs and the owners must make a decision on current repairs at their general meeting of the management company in this case.

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18. We have permission from the Printing Committee to display our bakery sign. The agreement with the landlord states that we have the right to place a sign. However, Zhilkomservice at home requires that they conclude an agreement with them to place a sign on a paid basis, referring to clause 3.5.8 of the rules and regulations for the technical operation of the housing stock, approved. Resolution of the State Construction Committee of the Russian Federation of September 27, 2003 No. 170 and Article 36, paragraph 2 of the Civil Code of the Russian Federation. The sign says BAKERY. Is it still necessary to have an agreement with housing and communal services?

18.1. Hello! No.

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19. Is the DECISION of September 27, 2003 N 170 On the approval of the Rules and Standards for the Technical Operation of the Housing Stock valid now?

19.1. Yes, the resolution is valid - https://base.garant.ru/12132859/

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20. In accordance with clause 3.2.9 of the Rules and Standards for the Technical Operation of the Housing Stock, approved by Decree of the State Construction Committee of the Russian Federation dated September 27, 2003 No. 170, the frequency of repair of entrances must be observed once every five or three years, depending on the classification of buildings and physical wear. Does the management company have the right to collect money for the renovation of the entrance?

20.1. Hello! The repair of the entrance is considered to be current, and therefore the management company is obliged to repair it without charging additional fees, at the expense of the funds received for the maintenance and repair of the housing, which you pay monthly. (Provided that at the general meeting you did not decide to collect additional funds specifically for the repair of the entrance).

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New law or article that a homeowner can get into the basement!? STATE

Is this Resolution of the State Construction Committee of the Russian Federation dated September 27, 2003 N 170 on approval of the Rules and Standards for the Technical Operation of the Housing Stock in force today?

I want to remodel and combine the bathroom. I collected all the documents, made a redevelopment project, but they refused me on the basis of the resolution of the State Construction Committee of the Russian Federation dated 27.

Is this information current? (Appendix No. 2 to the Rules and Standards for the Technical Operation of the Housing Stock (approved by Resolution of the State Construction Committee of the Russian Federation dated September 27, 2003 No. 170))

My house is included in the program of demolition and reconstruction of dilapidated housing in the city district.

The yard area of the MK is not equipped with a container site for solid waste collection and the owners

From lawyer Samarin, I received the wrong answer that the loggia does not belong to the common property of the house.

Application to the prosecutor's office How to correctly write an application to the prosecutor's office against a management company?

A radiator burst in my apartment, which is 28 years old, just like the apartment.

We would like the residents of the house to file a complaint with the fire inspectorate. Regarding parking under the windows of a residential building.

For heating in the apartment, we placed a faucet on the riser and we have to remove it