Emergency dispatch service


Job description of gas service dispatcher

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— organization of production planning and dispatching in the organization;

— production capacity of the organization and its divisions;

— specialization of the organization’s divisions and production connections between them;

— range of products, types of work (services) performed;

— organizing the work of industrial warehouses, transport and loading and unloading operations in the organization;

— fundamentals of the organization’s production technology;

— technical requirements for the organization’s products;

— organization of operational accounting of the progress of production and delivery of finished products;

— means of computer technology, communications and communications;

— fundamentals of economics, organization of production, labor and management;

— rules and regulations of labor protection.

2. FUNCTIONAL RESPONSIBILITIES

Note.

Job Description for Dispatch Service Operator

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We bring to your attention a typical example of a job description for a dispatch service operator, sample 2020. Job Description for Dispatch Service Operator

should include the following sections: general regulations, job responsibilities of the dispatch service operator, rights of the dispatch service operator, responsibility of the dispatch service operator.

The job description of the dispatch service operator refers to the section “ Industry-wide qualification characteristics of positions of workers employed in enterprises, institutions and organizations

«.

The job description of the dispatch service operator should reflect the following points:

Job responsibilities of a dispatch operator

1) Job responsibilities.

Systematically maintains operational records of the progress of the production process and other types of core activities of the enterprise or its divisions, the transfer of finished products through inter-shop cooperation or to the warehouse, and the delivery of completed work. Compares the received data with shift-daily assignments, calendar plans, and production programs. Maintains a dispatch log, operational reports and other technical documentation, recording and recording the causes of disruptions in the production process. Reports received data on the progress of production and its violations to the production and dispatch department of the enterprise. Takes the necessary measures to use modern technical means in work.

The dispatch operator must know

2) When performing his duties, the dispatch service operator must know:

regulations, instructions, other guidance materials and regulatory documents relating to the work of dispatch services; organization of operational production management service; fundamentals of technology and production organization; organization of production planning and dispatching at the enterprise; range of products, types of work (services) performed; specialization of workshops, sections, production connections between them; basics of labor organization; rules for operating technical equipment; basics of labor legislation; internal labor regulations; rules and regulations of labor protection.

Qualification requirements for dispatch service operator

3) Qualification requirements.

Secondary vocational education without requirements for work experience or primary vocational education and work experience in the specialty of at least 1 year.

General provisions

1. A person who has a secondary vocational education without requirements for work experience or primary vocational education and work experience in the specialty of at least 1 year is accepted as an operator of the dispatch service.

2. A dispatch service operator is hired and dismissed by ______ (director, head) of the organization upon the nomination of _______ (position).

3. The dispatch service operator must know:

  • regulations, instructions, other guidance materials and regulatory documents relating to the work of dispatch services;
  • organization of operational production management service;
  • fundamentals of technology and production organization;
  • organization of production planning and dispatching at the enterprise;
  • range of products, types of work (services) performed;
  • specialization of workshops, sections, production connections between them;
  • basics of labor organization;
  • rules for operating technical equipment;
  • basics of labor legislation;
  • internal labor regulations;
  • rules and regulations of labor protection.

4. In his activities, the operator of the dispatch service is guided by:

  • legislation of the Russian Federation,
  • Charter (regulations) of the organization,
  • orders and instructions of the _______ (general director, director, manager) of the organization,
  • this job description,
  • Internal labor regulations of the organization.

5. The dispatch service operator reports directly to: _______ (position).

6. During the absence of the dispatch service operator (business trip, vacation, illness, etc.), his duties are performed by a person appointed _______ (position) of the organization in the prescribed manner, who acquires the corresponding rights, duties and is responsible for the performance of the duties assigned to him.

Job responsibilities of a dispatch operator

Dispatch operator:

1. Systematically maintains operational records of the progress of the production process and other types of core activities of the enterprise or its divisions, the transfer of finished products through intershop cooperation or to the warehouse, and the delivery of completed work.

2. Compares the received data with daily shift assignments, calendar plans, and production programs.

3. Maintains a dispatch log, operational reports and other technical documentation, recording and recording the causes of disruptions in the production process.

4. Reports received data on the progress of production and its violations to the production and dispatch department of the enterprise.

5. Takes the necessary measures to use modern technical means in work.

Dispatch service operator rights

The dispatch service operator has the right:

1. Submit proposals for management’s consideration:

  • to improve work related to the responsibilities provided for in this instruction,
  • on the encouragement of distinguished employees subordinate to him,
  • on bringing to material and disciplinary liability workers who violated production and labor discipline.

2. Request from structural divisions and employees of the organization the information necessary for him to perform his job duties.

3. Get acquainted with the documents defining his rights and responsibilities for his position, criteria for assessing the quality of performance of official duties.

4. Get acquainted with the draft decisions of the organization’s management relating to its activities.

5. Require the management of the organization to provide assistance, including ensuring organizational and technical conditions and execution of the established documents necessary for the performance of official duties.

6. Other rights established by current labor legislation.

Responsibility of the dispatch operator

The dispatch service operator is responsible in the following cases:

1. For improper performance or failure to fulfill one’s job duties provided for in this job description - within the limits established by the labor legislation of the Russian Federation.

2. For offenses committed in the course of their activities - within the limits established by the current administrative, criminal and civil legislation of the Russian Federation.

3. For causing material damage to the organization - within the limits established by the current labor and civil legislation of the Russian Federation.

Job description for dispatch service operator - sample 2020. Job responsibilities of the dispatch service operator, rights of the dispatch service operator, responsibility of the dispatch service operator.

Job Description for Emergency Gas Service Dispatcher


On the eve of July 1, 2020, the day when Federal Law No. 122 of May 2, 2015, which defines the specifics of the application of professional standards in Russia, will come into force, RosKvartal has launched a series of articles, the purpose of which is to introduce you, dear readers, to professional standards in the housing and communal services sector.

Continuing the conversation about elevator safety, today we propose to discuss the professional standard for an emergency rescue service dispatcher (hereinafter referred to as the ADS dispatcher), approved by Order of the Ministry of Labor of Russia No. 1120n dated December 25, 2014.

Emergency dispatcher

The specialist who is the first to learn about emergencies and various malfunctions of engineering and technical equipment from the owners of residential premises and organizations must be able to quickly respond and clearly transmit information to emergency services, as well as monitor whether troubleshooting work is being carried out at the proper level.


Carrying out emergency work at gas stations (gas filling stations, gas pumping stations) carried out jointly with their personnel.

3.16. Conducting training sessions, control calls with emergency units and gas service personnel in workers’ settlements and rural areas, performing emergency work at least once every 6 months for each type of accident and with each unit according to the approved “Accident Localization and Elimination Plan” "

3.17.Organization of interaction with all services of the LLC.

3.18.Maintenance of vehicles, mechanisms, equipment, instruments, fixtures, inventory, tools, personal protective equipment and technical documentation in technically sound condition.

4.Management

4.1.

Regulations on service". At the same time, responsibility for ensuring the constant readiness of the emergency service to localize and eliminate accidents remains personally with the chief engineer of the LLC.

1.13. ADS of the gas industry takes part in localizing accidents in the gas supply systems of organizations and departments (factories, agricultural enterprises, etc.) that have their own gas services, at their request, and in extreme conditions, independently, by disconnecting these enterprises from the gas supply system city ​​(village), if necessary, provides methodological assistance to these services.

1.14. ADS is involved in emergency work at gas filling stations (GNS), auto-gas filling stations (AGFS), gas filling points (GNP) together with their personnel, which should be determined by the plan for localizing and eliminating possible accidents at GNS, AGZS, GNP.

Dispatcher job description

JOB DESCRIPTION for a dispatcher (sample form) 1. GENERAL PROVISIONS 1.1. This job description defines the functional duties, rights and responsibilities of the dispatcher “_____________” (hereinafter referred to as the “organization”).

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1.2. The dispatcher is appointed to the position and dismissed from the position in the manner established by the current labor legislation by order of the head of the organization. 1.3. The dispatcher reports directly to the ________________ organization. 1.4. A person is appointed to the position of dispatcher who has: 1.4.1.

Secondary vocational education without requirements for work experience or primary vocational education and work experience in the operational regulation of the management (production) process for at least 3 years, including in this organization for at least 1 year.

1.5. The dispatcher must know: - regulatory legal acts, methodological materials on production issues

Job responsibilities of a gas service dispatcher

Attention

Get acquainted with the draft decisions of the enterprise management concerning its activities. 4.2. Submit proposals for improvement of work related to the responsibilities provided for in these instructions for consideration by management.

4.3. Receive information and documents from heads of structural divisions, specialists on issues within his competence.

4.4.

Involve specialists from all structural divisions of the enterprise to resolve the responsibilities assigned to it (if this is provided for by the regulations on structural divisions, if not, with the permission of the head of the enterprise).

4.5. Require the management of the enterprise to provide assistance in the performance of their official duties and rights.

4.6. [Enter as appropriate].

Job Description for Service Master

Controls:

  • — implementation of the schedule for washing and testing the engineering equipment of residential buildings;
  • — implementation of the schedule for launching the heat supply system of the serviced housing estate.

2.20. Prepares a monthly certificate on the implementation of indicators for assessing the quality of housing maintenance and services to the population. 2.21. Performs individual assignments from his immediate supervisor. III. Rights. The manager of the housing maintenance area has the right: 3.1. Participate in the discussion of draft decisions of the head of the organization. 3.2. Dispose of the property and funds entrusted to him in compliance with the requirements determined by legislative and regulatory legal acts and the Charter of the organization. 3.3.

Job responsibilities of a gas service dispatcher

Among other things, the procedure for processing incoming requests is prescribed:

  • registration of the application in the journal;
  • clarification of the reasons and nature of the complaint;
  • making a prompt decision, if necessary, connecting other emergency repair services;
  • recording the dispatcher’s decision in a journal or GIS housing and communal services, depending on how exactly requests are recorded;
  • transferring to the applicant the number assigned to the complaint, as well as informing him about the time frame for solving the problem and the activities that will be carried out;
  • organizing the execution of the application within the time limits specified by law.

Registration of residents' requests

Complaints are recorded in a special journal or in an electronic accounting system (if available).

Job description of the head of the emergency dispatch service

Info

Housing and communal services organizations employ representatives of various professions, whose goal is to provide citizens with comfortable conditions. In order to promptly respond to a deterioration in the quality of services received by clients or an accident, there is a dispatcher position. What his responsibilities are and what he is responsible for can be found out in this article.

... Dear readers! Our articles talk about typical ways to resolve legal issues, but each case is unique. If you want to find out how to solve your particular problem, please use the online consultant form on the right or call.

Job responsibilities of a gas service dispatcher

  • maintaining a journal in the prescribed form in which all customer complaints and requests are recorded;
  • transfer of information about complaints to the service that verifies this data;
  • transfer of information to employees who notify the population about preventive shutdowns and
  • the timing of operations to repair and restore water supply, gas supply, electricity supply, etc.;
  • informing the person from management responsible for implementation about the work;
  • control over the timing and quality of repair and preventive operations.
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