Where to complain if they don’t clean the entrance

How many of us, having watched TV more than once, have been surprised at how clean and well-groomed European countries are? With sadness in our voices, we talked about how nice it would be to move to a place where everything was orderly and civilized. However, this begs the question: why do we, marveling at how clean and beautiful somewhere is, litter and pollute the place where we live, in particular our entrance? What motivates us when, instead of taking the trash to the trash can, we leave it right on the landing?

In this article we will talk about the rules regulating order in the entrance, possible fines and methods of dealing with violators of cleanliness.

Where to complain if they don’t clean the entrance

All information showing the volume and frequency of work in each of the entrances can be seen in the terms of the agreement concluded with the management company.

Since any of these agreements are drawn up strictly taking into account the standards for the technical use of the housing stock, you can verify the poor quality of cleaning or non-compliance with cleaning by reading the relevant resolution.

The Decree of the State Construction Committee of the Russian Federation dated September 27, 2003 under No. 170 contains clear data on the frequency of cleaning in entrances, stairwells, and garbage chutes.

This regulatory act states that work must be carried out daily in entrances and stairwells , including:

  • Wet cleaning of flights and platforms on the first two floors;
  • Cleaning the floor in the elevator cabin;
  • Wet cleaning of the area near waste loading valves;
  • Cleaning waste collection chambers.

If these works are not carried out, then the result of such inaction will certainly be noticeable to the neighbors.

If neighbors smoke in the entrance, where to go?

Read here what to do if neighbors litter the common corridor.

Read about the rules for landscaping the local area at the following link:

The resolution also contains a list of works that must be performed with less frequency, for example, washing windows, wall surfaces and doors, lampshades - once a year. Heating devices with window sills must be wet cleaned twice a year.

According to the decree of the Government of the Russian Federation dated June 11, 2013, the “Regulations on State Housing Supervision” were adopted. The Regulations indicate that the State Housing Supervision Authority is responsible for identifying administrative offenses in the housing sector.

Article 28.4 of the Code of Administrative Offenses of the Russian Federation states that the right to initiate proceedings for each such offense belongs to the prosecutor's office. When maintaining cleanliness in your entrance immediately after state inspections has stopped, there is no need to wait for their next visit, go ahead.

How often is cleaning done?

Type of workEquipment not usedIn the elevatorsIn garbage chutesIn elevators and garbage chutes
Sweeping (with spraying) on ​​the landings and flights of the first two floors.Every dayEvery dayEvery dayEvery day
Sweeping (with spraying) on ​​platforms and flights after the second floorTwice in 7 days.Twice in 7 days.Once every 7 daysOnce every 7 days
Sweeping (with spraying) areas near garbage loading valves——————-Every day————————Every day
Washing on marches and platforms2 per month2 per month1 per month1 per month
Washing the floor of the elevator car——————-———————-Every dayEvery day
Wiping (with spraying) the surfaces of the ceiling, walls, doors and lampshades in the elevator cabin——————-———————-2 per month2 per month
Window cleaning1 year1 year1 year1 year
Cleaning the area at the entrance to the entrance. Cleaning the pit and grate. Once every 7 daysOnce every 7 daysOnce every 7 daysOnce every 7 days
Wiping wet surfaces of doors, walls, window grilles, ceiling lamps in staircases, stairs, electrical cabinets, low-current devices, mailboxes, sweeping dust from the ceilingOnce a yearOnce a yearOnce a yearOnce a year
Wiping (with spraying) the surfaces of heating devices and window sillsTwice a yearTwice a yearTwice a yearTwice a year

Pets are illegal

We all love animals, some alive, some fried, but let's talk about city dwellers who keep animals at home, not for wool, milk, eggs or meat or out of necessity (blind and epileptic), but for fun.

So, I would like to talk about people who keep animals on a whim. In principle, you can keep at least a lion at home, even a viper, even a crocodile in the bathroom (surprise for the mother-in-law).

However, you need to remember that a cute fluffy can turn out to be a harsh killer.

I personally knew a man who kept a bull terrier at home; once a tragedy happened - the dog tore his wife, him and his child to pieces.

Many people like to keep fighting dogs and guard dogs at home, not understanding their nature - the dog is the closest relative of the wolf, to be honest, no one knows where the line is between a pet and a ferocious predator.

Dogs must be trained to behave, ideally in a dog training school, otherwise such a relationship could end in tragedy.

I hope everyone has watched the movie “Cujo” based on the novel by Stephen King, about a St. Bernard who was bitten by a bat with rabies and infected him with the disease - the animal went crazy and started killing people. Monitor the health of your pets and take them regularly for veterinary examinations. Remember that your health may depend on the health of animals!

Many people love cats, to be honest, I don’t understand their attachment to the tailed bastards, they scream at night, damage furniture and shit in corners. One cat, in my opinion, is “for the eyes”, but it happens that in addition to the owners, there are a dozen cats living in the apartment, the condition of the furniture, wallpaper and smell, you can figure out for yourself. However, to each his own. Of course, such a neighborhood is unpleasant for the neighbors! (Sorry for the tautology) Issues related to the regulation of the residence of pets and their maintenance are not fully regulated by current legislation. This often leads to conflict situations between neighbors living in apartment buildings.

Laws governing the keeping of animals

Issues related to the regulation of the residence of pets and their maintenance are not fully regulated by current legislation. This often leads to conflict situations between neighbors living in apartment buildings.

Among the regulatory legal acts, the following documents can be distinguished:

Decree of the Government of the Russian Federation of January 21, 2006 No. 25 “On approval of the Rules for the use of residential premises”;

Federal Law No. 52 of March 30, 1999 “On the sanitary and epidemiological welfare of the population”;

Law of the Russian Federation No. 4979-1 of May 14, 1993 “On Veterinary Medicine”.

In 2020, a bill on the responsible treatment of animals was prepared for the second reading (but has not yet been approved). It is understood that its provisions will come into force in June, but it has not yet been adopted.

In addition to the listed regulations, some issues may be regulated in the Housing Code, Civil Code and Code of Administrative Offenses of the Russian Federation. In addition, local authorities have the right to approve their own bills regarding the rules for keeping pets in apartments. However, they cannot contradict legislation adopted at the federal level.

Separately, mention should be made of the initiative of deputies to create a bill on microchipping of animals. It was planned to approve the need to assign each animal (dog, cat, hamster, etc.) a unique identification code, which would contain information about the owner, diseases, ancestors and other information about the animal. However, the adoption of such a law is not expected in 2020.

What animals are classified as domestic animals by law?

The legislation does not have a clear definition of a pet. In other words, a citizen has the right to have and place in his apartment not only a cat, dog or parrot, but also a more exotic pet - a lion, python, hippopotamus.

There is no ban on specific species. However, there is a rule according to which accommodation should not interfere with the people around you.

Remember - your rights and freedoms end where the rights and freedoms of other people begin!

However, there are several signs by which an animal can be considered domestic:

it is registered and has a veterinary passport;

it is vaccinated against rabies;

Preventative measures are applied to the pet - for example, it is wearing a flea collar or the animal is subject to regular treatment for other diseases.

These requirements are mandatory in most cases. If the above points are violated, certain measures may be applied to the owner.

Rules for keeping dogs and cats in an apartment building

The basic requirements for keeping dogs and cats in an apartment building are highlighted. Here they are:

1.) The pet must live in the owner’s living space. It is not allowed to use common property for these purposes - entrance, landing, basement, attic.

2.) You must not intentionally injure, mistreat or harm an animal in any other way. The owner of the pet is obliged to provide proper care for it.

3.) If a pet causes any damage to another person, its owner will be responsible for such actions. In such situations, moral damages, compensation for treatment (if required) and an accrued fine are paid.

4.) The owner of the animal is obliged to monitor its behavior. It is strictly forbidden to threaten your pet or set it against other people. If the animal attacks, the owner will be responsible. In this case, the circumstances of the incident do not matter (whether there was a provocation or not, etc.).

5.) The behavior of an animal in public places is also the concern of its owner. For example, a dog is not allowed to be in public transport, in a store or on a playground without a muzzle.

6.) It is prohibited to use public places as a toilet for an animal. The owner should not allow such things to happen. He is obliged to clean up after the pet in a timely manner.

If the owner notices that his pet is behaving strangely and may be dangerous to people around him, he is obliged to take measures to isolate him. In such cases, you should contact your veterinarian. When a pet dies, the owner is obliged to resolve the issue of its burial.

The apartment must be used for its intended purpose. That is, people are allowed to live there. In such premises it is prohibited to set up shelters, holding centers and special nurseries for animals. Such actions violate housing and sanitary-epidemiological standards.

If a person does not comply with the rules for keeping animals in an apartment building, he may be subject to administrative liability. In some cases, criminal penalties are possible.

Difficulties of keeping animals in an apartment

In general, a city apartment is far from the best place to keep pets. It is understandable when small animals are kept in such a living space, but large species require much more space to ensure normal living conditions.

Lack of space, full walks, etc. negatively affects the character of the dog. This, in turn, can lead to unpleasant and disastrous consequences.

Dogs in apartments quite often disturb neighbors. For example, they may bark, which leads to a violation of legal regulations on silence. If this happens, the owner should eliminate this phenomenon as quickly as possible.

Keeping a cat is less hassle. However, in this case, the owner should be more active in monitoring cleanliness. The main negative manifestation of cats is the smell. Quite often it spreads outside the apartment, which disturbs the neighbors.

This is also a violation of sanitary rules. The situation may give rise to contacting the police or judicial authorities.

What will happen for violating the rules for keeping animals?

Depending on the type of violation, administrative or criminal liability may be applied to the animal owner. When the rules of detention are violated for the first time, the preventive measure is a warning. After this, the offender should eliminate the reasons that prompted the neighbors to complain.

The most common type of punishment for negligent pet owners is an administrative fine. The owner of the animal can be fined up to several thousand rubles.

If an animal causes harm to the health of another person, its owner may face criminal liability under Art. 118 of the Criminal Code of the Russian Federation. This may include fines, forced labor, or imprisonment.

In addition, the victim has the right to demand compensation for physical and moral damage caused. The amount of compensation is determined individually. It is not regulated by law, and the victim has the right to request compensation in any amount that seems acceptable to him.

Some recommendations for communicating with dog lover neighbors. (what is called hard-won)

The neighbor's dog constantly barks - what should I do?

If the neighbor's dog constantly barks, then this, of course, will cause problems in relations with neighbors. The first thing to do is try to resolve the situation peacefully. You need to calmly talk to your neighbors and ask them to take action. A voice recording can be used as evidence. If talking does not help, then you should observe the conditions in which the animal is kept. When there are signs of abuse, the police should be contacted. If suspicions are confirmed, neighbors face a fine of up to 300 thousand rubles or even criminal liability with imprisonment for up to two years.

How can you tell if an animal is being treated cruelly?

restrict movement (for example, a dog sits on a short chain, and the owner does not allow it to warm up);

there is no kennel in the yard where the dog is kept;

the owner does not act when the animal freezes or overheats;

deliberate persecution by thirst or hunger occurs;

the animal is subjected to unjustified suffering.

A complaint against a neighbor is drawn up in free form and can be signed by the team. You can take a photo or video as evidence.

If talking doesn't help and no abuse is identified, note the times at which your neighbor's dog barks. When this happens early in the morning (before 9 am) and late in the evening (after 10 pm), you can complain about a violation of the silence law.

The neighbor's dog shits in the entrance - what to do?

Responsibility for the behavior of the animal lies entirely with its owner. If a dog shits in the entrance, you should talk to the owner. When this does not help, the only thing left to do is complain to the police.

However, before you write a statement, make sure that it is your neighbor’s dog who is doing the “dirty business.” This will need to be confirmed with a photo or video.

The complaint may be collective. A lawyer will help you draw it up correctly.

Citizens living in an apartment building are not at all prohibited from having pets. However, in this case, they are required to comply with the rules and laws regarding keeping pets. If this does not happen, neighbors have every right to complain to law enforcement and judicial authorities.

PS What is called “Test of the Pen” - forgive me if there are inaccuracies or blots in the text. I will be glad to receive constructive criticism!

Will there be an additional charge for disinfection of entrances?

Disinfection does not require payment from residents of houses. All work is carried out by the management company within the framework of funds for the maintenance of the common property of apartment buildings. As Sergei Pakhomov , the entrances are now being disinfected at the expense of management companies. To ensure sanitization, they can reduce their costs on other types of work. In some regions of the Russian Federation, authorities are providing assistance to building managers in purchasing disinfectants.

According to the parliamentarian, if disinfection has to be carried out not for a month or two, but longer, then changes will have to be made to tariffs for housing and communal services or municipal and city budgets will have to be involved.

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