How to apply for a mortgage at VTB 24


Mortgage lending conditions and programs

General conditions put forward by the bank for issuing a mortgage loan:


  1. The borrower has the right to independently choose future housing from both the primary and secondary markets. VTB does not place restrictions on the type of living space, be it an apartment, a house or even a plot of land for development.

  2. Participants in government programs can use subsidies to pay off their mortgage. We are talking about holders of a military certificate and maternity capital. Their commission is several times lower.
  3. The initial contribution amount is on average 20% of the cost of the purchased object. However, for military personnel, families of pensioners and other preferential categories of citizens, it can vary from 15% to 9.2%. If the mortgage is drawn up according to two documents, then the down payment increases to 40% of the cost of the living space.
  4. Purchased real estate is required to be insured for the entire period of financial obligations. The borrower can also take out comprehensive insurance and insure himself and the property. Comprehensive insurance at VTB involves reduced tariffs.
  5. VTB has not developed foreign currency mortgages. Therefore, you can only take out a loan in rubles.
  6. When applying to VTB for a mortgage, a consumer can take an amount from 600 thousand to 60 million.
    The return period is 30 years.
  7. To confirm income, it is possible to submit both a certificate in form 2-NDFL and in the bank form.
  8. It does not matter whether there is permanent registration in the region of circulation.
  9. It is possible to record income from the main place of work and part-time work (no more than 2).

The bank provides a variety of mortgage lending programs. Each of them is targeted at a specific borrower. Everyone will be able to find suitable and favorable conditions for themselves.

Mortgage lending programs at VTB for 2018:

  • More meters - less rate.
  • Buying a home.
  • Victory over formalities.
  • Mortgage loan refinancing.
  • Mortgages for the military.
  • Collateral real estate.
  • Loan secured by existing housing.

You can learn more about the conditions and housing lending programs at VTB 24 here.

How to apply for a mortgage through the bank's official website

An online application for a loan to purchase a home is presented to customers on the bank’s official website. Thanks to the possibility of remote questioning, the client saves his own time. But this does not exempt him from collecting the documents necessary for verification.

At the preliminary stage, the client must fill out a form on the bank’s website. Here is a step-by-step user guide:

  1. First, you need to open the official resource of the banking organization and familiarize yourself with the current lending programs.
  2. After selecting an offer, you need to click the “Submit Application” button.
  3. The system will automatically redirect the client to the credit application form.
  4. You must fill out the form and submit it for review.

How to apply for a loan?

Application online:


  1. Fill out an application on the online resource.

  2. The manager makes an appointment for a consultation.
  3. Visit the office to prepare documents and fill out an application form.
  4. Receive a decision within 3–4 business days.
  5. Selection of real estate and provision of documents on it to the bank.
  6. Preparation of loan documents.

Preparation of documents in the office:

  1. Filling out applications and documents in the office.
  2. Receive a decision within 3–4 business days.
  3. Selection of real estate and provision of documents on it to the bank.
  4. Preparation of loan documents.

You can learn more about applying for a mortgage at VTB 24 in the office and online here.

How to apply online for a mortgage

An online application for a VTB mortgage allows you to avoid time costs. This is due to the fact that the request is submitted through the official Internet resource of the credit institution.

Step by step guide

You can apply for a VTB mortgage online as follows. and is sent to bank employees for verification.

If the candidate meets the initial requirements, the manager contacts the potential client to clarify the date and time of the consultation. On the appointed day, you must appear at the selected branch to fill out an application and provide the required documents:

  • pension certificate;
  • citizen identification card - usually a passport is sufficient;
  • military ID - relevant if the applicant is a man under 27 years of age;
  • paper on a real estate property, which acts as collateral or the subject of a purchase and sale transaction;
  • employment history;
  • income certificate in form 2-NDFL or according to a bank sample to confirm solvency.

Additionally, other documents may be required - the full list is determined by the circumstances. For example, when using maternity capital funds, you will need the certificate itself.

After submitting all the papers, you must wait for a decision. If the application is satisfied, a notification of the results is sent to the borrower's contact phone number. After this, the client only needs to return to the office to complete the loan documents.

How long does it take to process an application?

The initial application is processed within a few hours - it is not uncommon for a manager to contact you within 20 minutes of completing the form. Regarding the waiting period after providing all the requested documents, it is standard and ranges from 3 to 4 working days.

In many ways, the speed of decision-making depends on the status of the potential client. For example, the following characteristics are important: a good financial position, which will allow you to “pull out” a mortgage without unnecessary problems for the family budget; The work experience at the last place of work reaches six months; there are no “dark spots” in your credit history; availability of collateral or guarantors; desire to take out life and health insurance.

Important: if the borrower’s solvency leaves much to be desired, the bank can approve the application when attracting co-borrowers.

Procedure for approving applications and possible reasons for refusal

After all the documents have been collected and executed according to the bank’s conditions, you can wait for a response from 5 business days or more. If all documents are completed correctly and without errors, then there should be no problems with consideration and further approval.

If the borrower is a salary client of the bank, then the review will take no more than 7 days.

The bank also Reasons for refusal:

  • Bad credit history.
  • Low liquidity of purchased housing.
  • Low income.
  • Little work experience.
  • Age less than 21 years.
  • Having a criminal record.
  • Providing false information.
  • Error in documents.
  • Debt to the Federal Tax Service or the State Traffic Safety Inspectorate.
  • Inability to confirm information.
  • For health.

Read more details about how long to wait for mortgage approval at VTB 24 and what are the possible reasons for refusal.

Property selection

At the final stage, if the decision to issue borrowed funds was positive, then the borrower must select a property. The apartment or house must meet the bank's requirements and have liquid value for the entire period of the contract.

Please note that the bank’s positive decision is valid for 3 months, this time will be enough to select real estate and complete the transaction.

When the borrower selects a property, he will need to collect documents and submit them to the bank. Apartment owners will be required to provide title documents: a certificate of ownership, an extract from the Unified State Register, a cadastral passport and an extract from the house register. The exact list of documents can be clarified with the bank manager, because for each individual case the list may change.

Required documents

General list of documents for the borrower:


  1. Application form.

  2. Passport of a citizen of the Russian Federation.
  3. Insurance certificate of state pension insurance (SNILS).
  4. Certificate of income of an individual (certificate 2-NDFL or certificate in the form of a bank) / tax return for the last 12 months.
    If the borrower is a participant in the salary project at VTB Bank, then a certificate is not needed.
  5. A copy of the work book certified by the employer or a certificate/extract from the work book.
  6. Military ID - for men under 27 years of age.

You can learn more about the necessary documents for applying for a mortgage at VTB 24 in this article.

Getting a mortgage from a bank

To apply for a mortgage in such a bank, first find out who this bank gives such a loan to.

Important! The borrower must be at least twenty-one years old and his total internship must be at least one year. He must also have worked at the workplace for at least a month.

Often consultants refuse clients who have not confirmed the transparency of their profits. Indeed, in this case, there is a high probability that the user will not repay the loan on time, and it will be difficult to find it.

This is why such clients are denied a mortgage.

Next, the documents required to obtain a loan from one of these banks will be listed:

  • Don't forget to provide a copy of your passport;
  • Proper documentation of earnings is also required;
  • Men under twenty-seven years of age must provide draft documents;
  • You cannot do without a work book and its copy certified by the employer.

It is important to know! To obtain loans from such a bank, be sure to provide the listed documentation.


Getting a mortgage at VTB 24 is very easy

How to apply online for a mortgage at VTB 24?

You can submit an application online on the main VTB 24 website by filling out an electronic form, or you can print out the application form from the website and fill it out at home, and then take it to the bank. Also, if the borrower needs advice when choosing a banking product, it is possible to order a call back, this can also be done through an online application.

In the application form, indicate only reliable information, because the bank specialist has a wide base and can check all the data you entered without much difficulty. And giving false information may influence a banking organization’s decision to issue a mortgage loan!2

Contents and rules for filling out the questionnaire

The online mortgage loan application contains fields that must be completed

It is important to pay close attention to this process, as any mistake can cause a refusal.

  • your last name, first name and patronymic;
  • Date of Birth;
  • your mobile phone;
  • email;
  • all information about the job;
  • Employer's TIN (if you do not know the employer's TIN, you can use your organization's search directly when filling out the application form online);
  • average monthly income after tax 13% (pay attention to this point, as if you do not know the exact average monthly income, it is better to consult on this issue with the human resources department of the place where you work, rather than provide inaccurate information);
  • general and current experience (to obtain a mortgage loan, you need at least a year of general experience and six months at your current place of work);
  • the city in which you would like to purchase;
  • the city where the mortgage loan itself is received (the mortgage loan will be obtained in the city where there is the nearest bank branch, provided that there is not one in your city);
  • type and cost of the real estate;
  • down payment, size and term of the loan (can I take it without a down payment?);
  • number, series and date of issue of the passport.

Reference! After filling out all the important areas, do not forget to check the box at the end that you agree with the processing and use of your personal data, otherwise the online application will not be sent to the bank!

After all fields of the application have been filled out, you must submit the application for review. The specified information will be checked by a bank specialist for compliance and solvency of the client.

When filling out the fields of the form, it is important to be careful to avoid mistakes, because even a trivial typo can distort the real data and negatively affect the bank’s decision.

Next, you need to wait for the bank specialist to call back, he will fill in all the missing information and give further instructions. Typically, a bank employee contacts a potential client within three hours of working hours after submitting an online questionnaire.

A decision on a loan is made within one to two business days, and if you have chosen a mortgage lending program based on two documents called “Victory over formalities,” then you can safely expect a decision from a banking organization within twenty-four hours!

The bank will notify you of a positive or negative decision on the client’s application in the form of an SMS message or a call from a bank employee.

When ordering a call back from a specialist from a banking institution, you need to leave your phone number on the website by clicking on the “call back” icon and a bank employee will contact you within a day.

About the terms of registration

At VTB, an online mortgage application allows the client, if approved, to apply for a loan under the same conditions as when directly contacting a manager at a bank branch. This means that the interest rate, loan term and other terms of the mortgage agreement will be similar for borrowers who submitted their applications in different forms (written or electronic). Submitting the online form is free.

People whose age and work experience meet standard banking requirements can apply online for a mortgage at VTB24. Let's look at the conditions for online mortgages at VTB24 in the table.

Program descriptionBid, %An initial fee, %Amount of mortgage loan, thousand rubles
To purchase ready-made housingfrom 12.6from 15from 600 to 60000
To buy an apartment in a new buildingfrom 12.6from 15from 600 to 60000
To purchase collateralized housing put up for sale by a bank12from 20from 600 to 60000
For the military12.1from 15until 2010
Registration based on 2 documentsfrom 13.6from 40from 600 to 30000
Taking into account state supportfrom 11.4from 20up to 8000
Secured by your own home for any purposefrom 14.6up to 15000

Benefits of online application

An online application for a mortgage loan at VTB24 allows clients to promptly notify the financial institution of their intentions to obtain financial resources, providing all the necessary information about themselves. In addition, you can simultaneously fill out application forms on the websites of various financial organizations to increase your chances of a positive response, and subsequently select the most favorable ones from the proposed conditions.

Applying for a mortgage at VTB24 online allows you to save time, which borrowers usually spend waiting in bank queues, long conversations with managers and completing various formalities.

You can submit an electronic application form from anywhere in the world where there is access to the Internet, including on weekends, which is especially convenient for people with a busy work schedule.

Speaking about the advantages of electronic banking services, it is also worth mentioning that VTB24’s personal account for mortgages is extremely convenient, since it can be used to monitor the status of accounts and monitor changes in debt.

Also an option

Although online contacting a financial institution has a number of advantages, directly visiting a bank branch and filling out a detailed questionnaire allows borrowers to indicate all types of income they receive. This creates a complete picture of their solvency for banking experts and makes it possible to count on receiving a larger amount of money on more favorable terms.

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